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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! ZTP using for Poly VVX Series phones

Hi Can I know if anyone has issues today for doing ZTP for Poly phone VVX Series for Zoom Phone?I have issues that the Poly phone did not upgrade to the supported firmware/software version.The provision path is https://provpp.zoom.us ...

Taikc by Listener
  • 733 Views
  • 3 replies
  • 0 likes

Search Enhancement

It would be nice if all search fields performed a "contains" search instead of "begins with" For example:Phone System Management => Phones & DevicesIt would be nice if the last Hex digits of the MAC were searchableSince all of my phones are from the ...

Setting up desktop phone

I have a desktop phone that does not ring, but the app on my mobile phone rings. I would like to have my desktop phone ring a couple times and if not answered then my mobile phone rings. How do I set this up? And also set hours for calls to be answer...

rawone by Listener
  • 337 Views
  • 1 replies
  • 0 likes

What does FOC mean?

We are in the process of porting our numbers over to Zoom Phone. One of the phone numbers has an update status of FOC under "Order Status" . What does FOC mean? Thanks

ShelleyP by Listener
  • 3125 Views
  • 5 replies
  • 0 likes

Resolved! Not seeing SMS Campaigns tab under Advanced

Hi, I'm following the instructions in "SMS/MMS 10DLC Compliance for Zoom Phone and Zoom Contact Center" (https://support.zoom.us/hc/en-us/articles/5016496738445) and don't see this tab under Advanced on our admin page. Instructions: Menu: Am I in the...

tfiske_1-1679496371864.png tfiske_0-1679496291020.png
tfiske by Listener
  • 1978 Views
  • 8 replies
  • 1 likes