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Click to call within desktop Outlook contacts


Is anyone successfully using click to call within the desktop version of Outlook to dial contacts with Zoom phone?  I have the Zoom Outlook Plugin v5.17.0 installed.   That added the "Schedule a Meeting" buttons but right clicking on a contact and selecting Call still does nothing.


It seems to work everywhere else:

  Clicking a properly formatted hyperlink works within a browser. 

  Highlighting a number anywhere and pressing the global keyboard shortcut.




Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi johngage,

have you tried the add on?


Getting started with Outlook plugin and add-in - Zoom Support


thanks,  eliot


Eliot, thank you for your reply.  I do have the plug-in installed but it's only use appears to assist in scheduling Zoom meetings.  It doesn't appear to have any impact on contacts or click to call.


I'll confirm with my implementation specialist but I'm thinking the best I can do is advise users to take advantage of highlight to call.  I was hoping someone would say that they use click to call all the time (not in a browser) and I was just missing something.