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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Adding D230 to portal

The MAC addresses we have for the D230 base stations are not registering in Zoom. Example: 9CADEFA92AE2. How do you connect the bases to the Zoom system?

OKsleep by • Listener
  • 181 Views
  • 1 replies
  • 0 likes

Resolved! IVR say it's not working hour, but it's incorrect

I am using Zoom Phone.There is a site in Auto Recepctions, I double check that business hours are correct.Business hours is 9:30 AM ~ 18:00.But when I call it at 17:30, IVR say office was closed.I did double check Time Zone in Zoom Admin, it's correc...

Resolved! Call Analytics

Is there a way to set time of day parameters in The Call Queue Real-Time Analytics? I'm looking to pull all the data in that section by shift.

Njones by • Listener
  • 457 Views
  • 1 replies
  • 0 likes

Extensions Not Working When Calling In

I was able to set up the Auto Receptionist so that myself and my colleagues can make outbound calls and receive inbound calls, and have also set up the message for when customers call in, but when clicking the extensions that are voiced in the messag...

Assigning basic phone to a different user

Hi!We have just signed up for Zoom Phone. We are on the basic package because we only need one user, however it is linked directly to my account (which is the billing account). We need the Zoom Phone to be linked to one of my employee's logins, howev...

audio

my speaker does not work, I have checked my computer, and the audio on my computer works fineCan any one help out?

mary83 by • Listener
  • 195 Views
  • 1 replies
  • 0 likes

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