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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Faces of Attendees Disappear

Hi folks, I am a Mathematics teacher and use Zoom as a medium to conduct my lessons. I have been a Zoom user for more than a year now. Over the last 3 months, I find that the faces of my students disappear instantly whenever I use my Huion tablet to ... Show more

Hi folks, 

I am a Mathematics teacher and use Zoom as a medium to conduct my lessons. I have been a Zoom user for more than a year now. 

Over the last 3 months, I find that the faces of my students disappear instantly whenever I use my Huion tablet to teach and show solutions to the questions at hand.  I have used the Huion tablet all along but this problem only surfaced about 3 months ago. 

I have to tap the bar at the bottom of the screen to see the students' faces.  This happens whenever I use my tablet to teach.

Has anyone experienced something similar? If so, have you found a way out of this predicament? By the way, I do not have another device to link up to the Zoom lesson.

Looking forward to hearing from you.  Thanking you in advance for your support and help.  


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What Does Your Back to the Campus Look Like?

As we prepare to wrap up the current school year across EMEA (some countries already have), we are hearing a variety of ideas for what the return to campus in August/September will look like. Many institutions are preparing for a hybrid learning envi... Show more

As we prepare to wrap up the current school year across EMEA (some countries already have), we are hearing a variety of ideas for what the return to campus in August/September will look like.  Many institutions are preparing for a hybrid learning environment to allow students to participate either in-person or remotely.  What are your plans for a safe and effective return to campus?  Are you incorporating a hybrid approach or focusing on updating your real estate footprint to accommodate students in a socially-distanced manner?  We'd love to hear from you!


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Proctoring with Zoom?

Hello all, 

 

Has anyone used Zoom in creative ways for student proctoring? I know there are third party services out there, but wondering if Zoom has been part of a scalable solution that did not involve an outside program. 

By
Community Champion | Employee
reply-icon Latest Reply - 

What are you doing on Wednesday? Don not miss out!

Hello Zoom Community! Happy Sunday What a weekend! Olympics are in full swing, which means my TV is hijacked for 2 weeks. What a big week for Zoom. Last week we announced 2 new amazing platform features that will really transform the way you work and... Show more

Hello Zoom Community! Happy Sunday

 

What a weekend! Olympics are in full swing, which means my TV is  hijacked for 2 weeks.  What a big week for Zoom. Last week we announced 2 new amazing platform features that will really transform the way you work and learn.  Check out Zoom Apps: https://zoom.us/docs/en-us/zoom-apps.html?_ga=2.102652803.36502302.1627237996-1702208401.1612971627 and Zoom Events: https://events.zoom.us/?utm_source=web&utm_medium=product&utm_campaign=&zcid=4694&_ga=2.94345375.365.... Zoom events will transform your PD conferences, Alumni events and more, all on the platform you already know and love. 

Speaking of Zoom Events, Join us on Wednesday, when we kick off our 2nd annual Zoom Academy. This event for educators globally will not disappoint. We are hosting it on Zoom Events. Join us, click here for more info: https://zoom.us/docs/en-us/zoom-summer-academy.html?utm_source=conference&utm_medium=web&utm_campaig...

 

See you there.

Pat


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reply-icon Latest Reply - 

Education Playbook

Education Community, Exciting news! We have developed a Zoom for Education Playbook for K-12 school districts to help you maximize Zoom's value at your school. Hot off the press and just in time to help you make a more strategic game plan for this sc... Show more

Education Community,

 

Exciting news! We have developed a Zoom for Education Playbook for K-12 school districts to help you maximize Zoom's value at your school. Hot off the press and just in time to help you make a more strategic game plan for this school year. Check it out at the link below:

 

 https://zoom.us/docs/en-us/education-k12.html

 

 


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By
Community Champion | Employee

Simple Telehealth Workflow - Provider's Personal Meeting ID

Hey everyone, I recorded a quick (7 minute) video on a really easy telehealth workflow a lot of my customers use. The basic overview is that by leveraging your static personal meeting ID and waiting rooms, you can eliminate scheduling workflows and s... Show more

Hey everyone, 

 

I recorded a quick (7 minute) video on a really easy telehealth workflow a lot of my customers use. The basic overview is that by leveraging your static personal meeting ID and waiting rooms, you can eliminate scheduling workflows and simplify the join experience for both patients and providers.

 

Prereqs: Zoom Business Account (10+ licenses) and executed BAA.

 

This workflow has some limitations which I call out in the video - let me know if you have any questions!

 

Topic: Simple Telehealth Workflow - Provider PMI
Date: Jul 13, 2021 09:59 AM Pacific Time (US and Canada)

Meeting Recording:
https://success.zoom.us/rec/share/mgUtmdeCRfsb2X1ZJewTNxZPZkcrNIrGQTZLRexw45AG63lt2n0P1Ruk63fLJKs9.BvBDMrC4_ovGTZvo

 

Thanks in advance,

David

 


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reply-icon Latest Reply - 

What are you doing on Wednesday? Do not miss out!

Hello Zoom Community! Happy Sunday What a weekend! Olympics are in full swing, which means my TV is hijacked for 2 weeks. What a big week for Zoom. Last week we announced 2 new amazing platform features that will really transform the way you work and... Show more

Hello Zoom Community! Happy Sunday

 

What a weekend! Olympics are in full swing, which means my TV is  hijacked for 2 weeks.  What a big week for Zoom. Last week we announced 2 new amazing platform features that will really transform the way you work and learn.  Check out Zoom Apps: https://zoom.us/docs/en-us/zoom-apps.html?_ga=2.102652803.36502302.1627237996-1702208401.1612971627 and Zoom Events: https://events.zoom.us/?utm_source=web&utm_medium=product&utm_campaign=&zcid=4694&_ga=2.94345375.36502302.1627237996-1702208401.1612971627. Zoom events will transform your PD conferences, Alumni events and more, all on the platform you already know and love. 

Speaking of Zoom Events, Join us on Wednesday, when we kick off our 2nd annual Zoom Academy. This event for educators globally will not disappoint. We are hosting it on Zoom Events. Join us, click here for more info: https://zoom.us/docs/en-us/zoom-summer-academy.html?utm_source=conference&utm_medium=web&utm_campaign=zoomacademy21&zcid=4779

 

See you there.

Pat


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Zoom solutions for Healthcare

Hello Everyone, Welcome to the Zoom Community, we're happy to help with any questions you may have. Are you interested in seeing case studies along with Zoom for Health information? Check out our blog page to see exciting and innovative work using Zo... Show more

Hello Everyone, 

 

Welcome to the Zoom Community, we're happy to help with any questions you may have. Are you interested in seeing case studies along with Zoom for Health information? Check out our blog page to see exciting and innovative work using Zoom in Healthcare.  https://blog.zoom.us/category/industries/healthcare-2/ 

 


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By
Community Champion | Employee

Zoomtopia Innovation Awards for Primary & Secondary

Dear Primary & Secondary Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and b... Show more

📚Dear Primary & Secondary Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and beyond, we want to hear how using Zoom is helping you to engage students, expand your reach, and encourage school-wide collaboration to ensure educational continuity.

 

🐋Learn more and tell us your story at: https://www.zoomtopia.com/innovation-awards/


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Zoomtopia Innovation Awards for Higher Ed

Dear Higher Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and beyond, we wan... Show more

🎓Dear Higher Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and beyond, we want to hear how using Zoom is helping you to engage students, expand your reach, and encourage school-wide collaboration to ensure educational continuity.

 

🐋Learn more and tell us your story at: https://www.zoomtopia.com/innovation-awards/


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