Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Breakout Rooms

Hi! We would like to organize an MOOC being streamed live, aimed at education policy makers and educators, at large. Has anyone had any issues with using Breakout rooms for such events? I was really bummed to read that breakout rooms are not allowed ...

3CLadmin by Listener
  • 1 replies

Recording online lectures

Hello I would value advice on whether there is a way of configuring Zoom to enable a mouse pointer on a Windows machine to be included in screen recording. I want to point to text while I am speaking but I am not sure if the pointing can be recorded....

margmacd by Listener
  • 2 replies

Zoom cost for education

Subscription cost for educational groups in developing countries are not affordable, is there an opportunity for groups of schools to share a subscription or monthly ‘extended ‘ sessions for free accounts to host parent meetings and staff meetings ?

manage more accounts

Hi, We are a smaller, private school in Hungary owning free accounts (every teacher a seperate one). We'd like to upgrade to Pro (or the best solution we need), but there's a feature I couldn't find anywhere, and we need it:-Is there a main account, ...

YOLOedu by Listener
  • 2 replies

participants' screen disappear

Hi. I use zoom for college class. This kind of experience never happened before in other zoom classes. Whenever I share my powerpoint screen, the participants' screen disappear. When a student joined zoom, video panel pop out and disappear immediatel...

Are you ready to Connect and Learn?

Hello Everyone, We’re excited to have you in the Zoom Education Community! Whether you’re a seasoned teacher, principal, administrator, or a life-long-learner simply exploring, just know that everybody belongs in our Zoom community! Explore, engage, ...

Pat_laMorte by Community Champion | Zoom Employee
  • 3 replies


I want to sign up for a school zoom account but I don't know how. I have a valid school email and signed up for a zoom account but it's still limited to 40p. I don't know if Zoom has a free version for education and I don't know how to upgrade my acc