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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Accidentally signed up for educator account

porkchops
Newcomer
Newcomer

‎2022-08-31 12:27 AM

I accidentally signed up for Educator's account using my school Gmail. Now, I cannot sign in without inputting organization info. Please help.

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3 REPLIES 3

DF110
Community Champion | Employee
Community Champion | Employee

‎2022-09-01 08:07 AM

Hi @porkchops , 

 

Please submit a support ticket at https://support.zoom.us/hc/en-us/requests/new and the support team will be able to help resolve your account issue.

If this solves your problem, please click "Accept as solution" so this can help others with the same question! 

 

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porkchops
Newcomer
Newcomer
In response to DF110

‎2022-09-04 06:15 PM

Hi sorry for the late reply. What should I choose here?

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Freddi_G
Community Champion | Employee
Community Champion | Employee
In response to porkchops

‎2022-09-06 10:23 AM

Any of those will work to get you help but I would select 'account mgmt' if you havent done so already.

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