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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Healthcare at Zoomtopia '21 - That's a wrap!

 This year's #zoomtopia gave us all the feels! If you were able to join, we hope you walked away with valuable insights around how other healthcare organizations are using the entire Zoom platform to explore what’s possible in healthcare......and ...

aeudailey by Participant | Zoom Employee
  • 0 replies

Accessing links in a PowerPoint

I recently switched from an HP laptop to an Airbook Mac Pro. I embedded links to videos and games in my PowerPoints. How do I access them? With the HP ,I use to open all the links before class and then choose them from the “share screen” . That doesn...

Muller by Listener
  • 3 replies

Zoom for Education

Two questions:1. Is there a definitive way to tell if my school district Zoom account has the 40 minute restriction removed? The website states that I should see a banner indicating that the 40 minute limit is no longer in place. However, I do not se...

error code 1001

hi. I recently starting teaching for a community college. When I went in to use zoom, it gave me an error code 1001. I think it might have something to do with having 2 other accounts, one with another university and one with yahoo. How do i fix this...

training multicast

We are attempting to run a training course. We want to:Broadcast trainers (my) screen.We want to see the delegates screen (shared) in a quad view (4 attendees) as well as their faces/cameras to see what they are clicking on and how they are progressi...