Customer Success Forum
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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

ZOOM in a school setting

I am seeing two students for speech in the same room/time through ZOOM. Both students will have their own computer but, will sign into ZOOM using the same ZOOM link and the same email address will be used to get on the computer. Can they both have re...

slshain by Listener
  • 1744 Views
  • 1 replies
  • 0 likes

画面がとまる

1年前からzoomでミーティングを主催しています。問題なく行っていましたが、1か月まえから、参加者さんの画面が止まるという状態があります。参加者さんから私は、ちゃんと見えて聞こえているのですが、私からは参加者さんの画面が止まって見えます。参加者が声をだすと、画面が動きだします。解決法を教えてください。

kanako by Listener
  • 1893 Views
  • 1 replies
  • 0 likes

cancel and refund

Hello!I've been using the account (for education) well, but today, the settings suddenly changed.They said my account is basic type.I thought the free policy for educators was over.So i paid to upgrade my account.But it wasn't. just error. So what i ...

psh07_ by Listener
  • 1201 Views
  • 1 replies
  • 0 likes

Resolved! Meeting or Webinar

I am a library manager at a secondary school.We are hosting an author via Zoom this Friday but our students have just returned to remote learning. Just wanting advice on whether the Zoom session on Friday should be via meeting or webinar.There will b...

Lindy by Listener
  • 1778 Views
  • 5 replies
  • 0 likes

Educause is 19 Days away! Are you going?

Hello All, Are you going to Educause? Us too! Please join us for a Reception on Wednesday Evening. Click this link for details and to RSVP for the Reception. Also, respond to this post so we can say hi while we are there. We look forward to hearing f...

Pat_laMorte by Community Champion | Zoom Employee
  • 769 Views
  • 0 replies
  • 1 likes