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education additional information

paq
Newcomer
Newcomer

Hello,

I have checked the educator column when I create account , but it was mistakes.

The following screen is displayed every time I log in , but I'm not educators (and I'm not an administrator),

so I cannot sign in , but cannot delete my account to start over.

I know similar question in the past  in this community ;

-https://community.zoom.com/t5/Primary-and-Secondary/Educators-Setting/m-p/32871

-https://community.zoom.com/t5/Higher-Ed/Cannot-sign-in-after-indicating-quot-educator-quot/m-p/36615

but i cannot log in now even refer to it.

Anyone, please help me...

1 REPLY 1

zac2021
Community Champion | Employee
Community Champion | Employee

 

@paq Kindly log a support ticket here. Our support team will need to remove "Educator" functionality on your account.

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