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Welcome to the Customer Success Forum!

Welcome to the Customer Success Forum! This is a collaborative place for Zoom users to share customer success stories, learn about upcoming events, and exchange use cases for helpful ways to use Zoom features.

Recent Activity

Simple Telehealth Workflow - Provider's Personal Meeting ID

Hey everyone, I recorded a quick (7 minute) video on a really easy telehealth workflow a lot of my customers use. The basic overview is that by leveraging your static personal meeting ID and waiting rooms, you can eliminate scheduling workflows and s... Show more

Hey everyone, 

 

I recorded a quick (7 minute) video on a really easy telehealth workflow a lot of my customers use. The basic overview is that by leveraging your static personal meeting ID and waiting rooms, you can eliminate scheduling workflows and simplify the join experience for both patients and providers.

 

Prereqs: Zoom Business Account (10+ licenses) and executed BAA.

 

This workflow has some limitations which I call out in the video - let me know if you have any questions!

 

Topic: Simple Telehealth Workflow - Provider PMI
Date: Jul 13, 2021 09:59 AM Pacific Time (US and Canada)

Meeting Recording:
https://success.zoom.us/rec/share/mgUtmdeCRfsb2X1ZJewTNxZPZkcrNIrGQTZLRexw45AG63lt2n0P1Ruk63fLJKs9.BvBDMrC4_ovGTZvo

 

Thanks in advance,

David

 


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What are you doing on Wednesday? Do not miss out!

Hello Zoom Community! Happy Sunday What a weekend! Olympics are in full swing, which means my TV is hijacked for 2 weeks. What a big week for Zoom. Last week we announced 2 new amazing platform features that will really transform the way you work and... Show more

Hello Zoom Community! Happy Sunday

 

What a weekend! Olympics are in full swing, which means my TV is  hijacked for 2 weeks.  What a big week for Zoom. Last week we announced 2 new amazing platform features that will really transform the way you work and learn.  Check out Zoom Apps: https://zoom.us/docs/en-us/zoom-apps.html?_ga=2.102652803.36502302.1627237996-1702208401.1612971627 and Zoom Events: https://events.zoom.us/?utm_source=web&utm_medium=product&utm_campaign=&zcid=4694&_ga=2.94345375.36502302.1627237996-1702208401.1612971627. Zoom events will transform your PD conferences, Alumni events and more, all on the platform you already know and love. 

Speaking of Zoom Events, Join us on Wednesday, when we kick off our 2nd annual Zoom Academy. This event for educators globally will not disappoint. We are hosting it on Zoom Events. Join us, click here for more info: https://zoom.us/docs/en-us/zoom-summer-academy.html?utm_source=conference&utm_medium=web&utm_campaign=zoomacademy21&zcid=4779

 

See you there.

Pat


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Zoom solutions for Healthcare

Hello Everyone, Welcome to the Zoom Community, we're happy to help with any questions you may have. Are you interested in seeing case studies along with Zoom for Health information? Check out our blog page to see exciting and innovative work using Zo... Show more

Hello Everyone, 

 

Welcome to the Zoom Community, we're happy to help with any questions you may have. Are you interested in seeing case studies along with Zoom for Health information? Check out our blog page to see exciting and innovative work using Zoom in Healthcare.  https://blog.zoom.us/category/industries/healthcare-2/ 

 


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By
Community Champion | Employee

Zoomtopia Innovation Awards for Primary & Secondary

Dear Primary & Secondary Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and b... Show more

📚Dear Primary & Secondary Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and beyond, we want to hear how using Zoom is helping you to engage students, expand your reach, and encourage school-wide collaboration to ensure educational continuity.

 

🐋Learn more and tell us your story at: https://www.zoomtopia.com/innovation-awards/


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Zoomtopia Innovation Awards for Higher Ed

Dear Higher Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and beyond, we wan... Show more

🎓Dear Higher Ed community, The Zoomtopia Innovation Awards are accepting submissions through July 30th, and there is a special category just for education! From hybrid learning environments to community engagement to student safety and beyond, we want to hear how using Zoom is helping you to engage students, expand your reach, and encourage school-wide collaboration to ensure educational continuity.

 

🐋Learn more and tell us your story at: https://www.zoomtopia.com/innovation-awards/


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Resolved! Zoom + Remote Curriculum Development Cohorts = Win!

We have been virtually hosting a national cohort of grades 6-12 History-Social Science teachers working on a common body of lessons focused on historical sites around the U.S. that are related to "The Fight for Equal Rights". So our teachers are from... Show more

We have been virtually hosting a national cohort of grades 6-12 History-Social Science teachers working on a common body of lessons focused on historical sites around the U.S. that are related to "The Fight for Equal Rights".

So our teachers are from local areas of each site, MLK National Park in Georgia, Women's Rights National Park in Upstate New York, Stonewall Inn Historic Site in Greenwich Village New York, Cesar Chavez National Park in Kern County CA, and Angel Island Immigration Station State Park in SF Bay CA.

 

Previously of course, we'd all travel to a central location to gather and conduct much of our lesson planning and coaching, we are now doing it remotely via Zoom meetings and some supporting digital curriculum tools. In the end, we've been able to continue to make the process of matching content and historical specialists, with digital learning design specialists alongside exceptional classroom teachers from across the U.S. the REAL FOCUS thanks to this technology.  Being able to coordinate with the classroom educators is key taking all of this subject area content and making it actually engaging, compelling, and accessible to middle school and high school age students. Thank you Zoom!

PS -...and one of our favorite things has been to capture screen shots of one another each week to showcase THE FACIAL EXPRESSIONS we all generate randomly when working together through curriculum and instructional strategy review session...educators can always find the fun

Screen Shot 2021-06-29 at 8.49.59 AM.png


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Curious?

Hello Zoom Community Members, As we navigate the end of this long school year, I need to say Thank you! Thank you to all teachers, admin and support for all of your dedication, effort and continual support for moving learning forward. As you relax in... Show more

Hello Zoom Community Members,

 

As we navigate the end of this long school year, I need to say Thank you! Thank you to all teachers, admin and support for all of your dedication, effort and continual support for moving learning forward. As you relax in the summer, and begin to plan for the fall, What is one thing you are still curious about for the 21-22 year?

 


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Resolved! User Training

For us in Naval Education and Training, instructor training was one of the most important factors to overall success! We used a simple checklist that increased comfort and confidence. One of our main points was taken from the Education Community, use... Show more

For us in Naval Education and Training, instructor training was one of the most important factors to overall success!  We used a simple checklist that increased comfort and confidence.  One of our main points was taken from the Education Community, use the three P's - Plan, Prepare and Practice! This is a huge recipe for success.   Agree?   


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