Hi

We are trying to access workforce management to create a schedule within out contact center, but we are having issue with the following message.

Configure your Zoom Contact Center connector to access the features.   Has anyone come across this before and can help to resolve please.

Thanks

Daryl

If I start a Meeting from the iMac and share a document all other members can see my annotations and add their own and the record of these edits remains. 

If I host a Meeting from my iPad or iPhone and share a document I can annotate from that device and the marks remain. I can annotate from either of the other devices and the edits remain on the host's document but disappear after 5 seconds on the screen of the device making the annotation. 

Collaboration is impossible. I've checked Meeting settings on the Web portal and annotations are enabled for everyone. 
I'd really appreciate some fast help on this. I fly to Britain tomorrow. My wife will have the iMac in Japan. We plan to hold ZOOM classes for students and sorting this out would make sharing the work much easier. 
Thank you.

Whenever I am in a group meeting and I share my screen, everyone else cannot see any changes I am making to my screen. Nobody else has these problems and I cannot find any way to get around the problem. If I stop sharing and restart, or if I issue a Zoom command (including just switching the "sharing" status bar between top and bottom), everyone gets refreshed, but I cannot continuously do that with every word I type.

I am using the latest PC app but it also occurs if I stay on the browser. It happens whether I am sharing the application window or my whole screen. It happens with any application, including OS windows like Explorer.

However, I cannot ask for official support for this because I am still using Windows 8.1 and cannot change. (But this has been happening for years, even when 8.1 was still supported, and I am now needing this feature more than ever.) I have three monitors and am sharing only one of them. I have changed my "Share Screen" settings to include "Share all windows from an application", but it has the same problem with or without that setting.

What other information can I provide that might seem to be pertinent?

Does anyone have any ideas of something I might try?

I have an issue with a dual monitor setup, where when I share the entire desktop the zoom window jumps and takes over the other monitor, going on top of all the media controls we use, even with the zoom setting to share zoom windows selected.

Here is a rough breakdown of the setup we're using to give a better context:

Monitor 1, which is for the operator/ producer:
Zoom Meeting Window to view all participants
VLC Playlist Controls

Monitor 2, which is at the front of the room has:
Zoom, for showing remote participants as and when needed
VLC Media Window

As the screen share isn't needed the whole time, it is only needed when sharing media through VLC we can't leave the screen share running constantly.

Any suggestions would be greatly appreciated.

Hi,

I am posting this here as I can't login to the dev forum website.

Has there been a change to the dev forum website https://devforum.zoom.us/ requiring a "helper" app to login?

After going to the website and clicking login I see the message "You are about to add Zoom Developer Forum Log-in Helper BETA".

Below this it reads:

This app and its use of your data have not been reviewed or evaluated by Zoom. Use the app only for testing or validation purposes; only allow it if you wish the app to have access to the data below.

This looks like a bug?

Thanks

I recently started experiencing horrible static feedback when I switch on the Orginal Sound feature. I use a MacBook Air and Rode ll mic system. Everything worked fine until a month ago, now I cannot figure out what the issue is...I've done updates, restarts, changed cables, new mics and still the horrible sound persists. 

I cannot hear it while the meeting in on, but the clients can hear the buzzing static and it's on the recording. So I'm doing a million test recordings to trouble shoot but nothing is working! 

Please, anyone, help! 

Hi,

I believe this is a Zoom or system setting issue, but I can’t figure out how to fix it. Why do I say that? Because with other apps such as Spotify, YouTube, and VLC, I am able to adjust the output volume either in-app or through the master volume.

However, the problem arises when it comes to Zoom—I can’t adjust the in-app output volume, and even if I try to control it using the system master volume, it doesn’t work. There is sound, but it’s very loud, and I can’t adjust it at all.

Anyone has the same problem or solution to this?