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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Lose control of output volume while using Jabra Evolve2 40 (Macbook M1)

Zoom-user-123
Newcomer
Newcomer

‎2025-03-13 09:02 PM

Hi,

 

I believe this is a Zoom or system setting issue, but I can’t figure out how to fix it. Why do I say that? Because with other apps such as Spotify, YouTube, and VLC, I am able to adjust the output volume either in-app or through the master volume.

 

However, the problem arises when it comes to Zoom—I can’t adjust the in-app output volume, and even if I try to control it using the system master volume, it doesn’t work. There is sound, but it’s very loud, and I can’t adjust it at all.

 

Anyone has the same problem or solution to this?

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Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2025-03-16 06:55 PM

hi @Zoom-user-123 ,

 

Jabra Evolve2 40 is on zoom’s

Supported USB HID devices for the Zoom Workplace client

 

Suggest that you use Jabra direct to update the software on your Jabra evolve2 40.

Jabra Direct - Engineered to optimize and personalize your headset

 

On zoom client, go to settings and audio.  Enable synch buttons on headset.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

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