Error code 13218

[damejia415]

We are trying to get users to join a webinar without the Zoom link but rather with the meeting ID but we get Error Code 13218 and we do not know how to troubleshoot it. Is it just a feature that is not allowed when doing webinars? 

[Ray_Harwood]

Welcome to the Zoom Community, @damejia415.

I checked a few sources, and nothing specific comes up. I did chat with a support agent briefly, and he asked what type of authentication or registration was enabled on the webinar. I’ll also try to send you a DM tomorrow to get some other details, once I get your DMs enabled.