Hello, 

My computer for work has been recently taken to service and I got another one to temporarily replace my computer.

I had a few important business meetings recorded on my computer.

I badly need these recordings, but when I try to access them on my account the pop-up "This meeting was recorded on a different computer" is shown and the recording is not available.

I am terrified because I though the recordings are stored in a cloud online. 

Please let me know if there is any way I can access them while my computer is being repaired.

Thank you

Ola

Zoom Phone users at my organization have repeating meetings every week (e.g., 1:00 - 2:00 p.m., every Monday), and they would like to silence incoming Zoom Phone calls during those times.

We use MS Outlook as our organizational standard, and it looks like the MS Office/Zoom plug-in only indicates that the person is in a meeting based on Outlook Calendar.. but does not put the phone on Do Not Disturb.

Is there a way to automatically set repeating Do Not Disturb times?

Thanks!

Recently a change was made to auto-lower raised hands when people stop talking. This is not working and we use the RAISED HAND for stand-ups and stand-downs to show who hasn't gone yet. Now, the system keeps lowering hands because someone may comment on another persons update and the system thinks that person is done talking. It's really annoying and not helpful.

Hi,

I’m experiencing an issue where, every time I share my screen in a Zoom meeting on my Mac, I get a recurring pop-up in the Control Center. It says something like, “Your screen has been accessed X times by Zoom in the past 30 days,” and confirms that Zoom is currently accessing my screen.

I understand that this is a security feature, and I have already granted Zoom the necessary permissions, so I’m okay with it accessing my screen. However, the pop-up keeps appearing every 10 seconds, making that part of my screen unusable. This is extremely disruptive, especially when I need to work on something while sharing my screen.

Is there any way to disable this notification? Has anyone else experienced this issue, and if so, how did you resolve it?

Thanks!

Hi everyone,

I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.

I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me to use about 80% of the screen when sharing. 

Has anyone else encountered this issue and if so, how were you able to resolve. 

Thank you!

Where can I find usage limits for different products? I had never really thought of this with unlimited calling, but have come to learn some products, such as Zoom Virtual Agents, come with limits of interactions or even call minutes under 'fair use' limits. Specifically, I am trying to find out if there are any limits on the different contact center licenses or on the Expert Assist licenses either per agent or per account. I would imagine with the full transcription and AI use, there must be something similar to Virtual Agents but cannot find it anywhere. Ironically, the search and bot features can't help me find the answer. Any help would be appreciated!