About jimmyatlantic

jimmyatlantic · 2025-07-02 10:19 AM

Does anyone know if SMS for Zoom Phone Australia is unlimited texting or know the rate per text for AUS to AUS texting? Support keeps directing me to the international PBX rate page, but these are US to international I am pretty sure. This is a reall...

jimmyatlantic · 2025-02-05 09:30 AM

Per this article on Contact Center storage - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057885, it states that each CC license has a different "Base Storage Capacity depending on the license type." I cannot find these levels i...

jimmyatlantic · 2025-01-31 09:40 AM

Where can I find usage limits for different products? I had never really thought of this with unlimited calling, but have come to learn some products, such as Zoom Virtual Agents, come with limits of interactions or even call minutes under 'fair use'...

jimmyatlantic · 2024-01-12 11:10 AM

I understand there are limits per user per month on Zoom Phone and Zoom Contact Center, based on my invoice having rows for overage costs. I understand where to see the total activity for both of these. What I can't seem to find and neither technical...

jimmyatlantic · 2023-10-11 06:46 PM

I am trying hard to understand what is available internationally for Zoom Contact Center. This blog post https://blog.zoom.us/introducing-zoom-contact-center/ states CC is now available in the UK/IRL and AUS and NZ in addition to the US/CA. Then this...

jimmyatlantic · 2025-07-07 02:30 PM

Hi Eliot - Thank you for your response and all the details. The rate chart seems to look likes the International rate page zoom.us/billing/pbx/rates. This to my understanding is the rate sheet for US/CA texting to these other countries "Zoom Phone In...

jimmyatlantic · 2025-04-23 11:53 AM

OK. Thanks! I am sure he has an account executive. That's probably what it is, commercial compared to government pricing.

jimmyatlantic · 2025-04-23 11:24 AM

Do you know if this is still the active concurrent pricing? I had a colleague in a government account that said the government contracting price is $138 for Essentials for Concurrent and then also $134 and $189 for Premium and Elite. He said this was...

jimmyatlantic · 2025-01-31 10:07 AM

Would you happen to know what the limits on AI Expert Assist are? I know ZVA is priced by limits but can't seem to understand the capacity on Expert Assist. Thanks!

jimmyatlantic · 2023-06-07 10:23 AM

I am not certain of the answers to your questions here but am interested in it when it comes in. There seems to be opt outs for Compose for Zoom IQ and Meeting Summary with Zoom IQ, but some of that is only optional at the admin level and not the use...

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Re: Contact Center Concurrent Agent pricing

Re: Contact Center Concurrent Agent pricing

Re: Contact Center Concurrent Agent pricing

Re: Zoom IQ data collection opt-out

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