We have a single Admin team call queue that answers our only Auto Receptionist. They each work 2 or 3 days per week and enable/disable answering queue calls among themselves. Sometimes only 1 team member is on the queue, sometimes 2. If they are only logged in on their iPhone app the app doesn't always ring on their device.

AR Greeting > Call Queue (sequential)  4 rings > CQ Voice mail.

I now tell them to log in to both their laptop Zoom app AND their phones. This doesn't happen when they're logged in on their laptops as well.

There's some debate as to who's responsible for this fiasco. Zoom blames Apple, but an article I linked to below says that Zoom integrated the "feature."

Regardless, I resent this defective "feature" being forced on people by default. Now, every week, I only see ONE of my parents on screen because of this monumentally inept design. It's not just that this feature is mind-bogglingly defective, but that it should never have been activated without user approval.

Apple, like any developer, needs to think about users when making design decisions. If you roll out a "feature" and enable it by default, a large number of users will be stuck with it permanently. I am 2500 miles away from my parents, who use Zoom on an iPhone. They do not know what obscure control on that tiny screen will provide access to buried settings like this auto-zooming, and in the limited time we have for our conversations I don't want to spend half of it trying to blindly help my mom hunt through them... which winds up with everyone irritated and my parents feeling like it's their fault.

Stop making stupid, anti-customer decisions, Apple.

I am the manager of a state government agency that is convening a series of public meetings where simultaneous interpretation is available.  We are conducting the meetings in English and Spanish using Zoom's simultaneous interpretation feature.

We would like to make recordings of the meetings available in both English and Spanish.  However, there does not appear to be a way to simultaneously record in both languages from one device.  When we attempt to record the meeting from two different devices, with one device recording in the English channel and one in the Spanish channel, we are not able to do so.   The system appears to default to do a single recording (which has always been the English channel).  This single "master recording" happened even when we tried to record onto two different devices, with one recording to the cloud and the other to a local hard drive.

Is there a way for us to do two separate, simultaneous recordings of the same zoom meeting, with one in English and one in Spanish?