Zoom phone AI companion

[ltucker71]

How do I turn on AI companion for Zoom phone? I have it on for Zoom video meetings but I don't understand how to turn it on for phone calls. Any suggestions?

[CarlaA]

Hi @ltucker71, thaqnk you for posting to the Zoom Community!

You can enable call summary by following the steps outlined here: Using Call summary with AI Companion

Requirements for using Call summary with AI Companion

• Zoom Workplace Pro, Zoom Workplace Business, or Zoom Workplace Enterprise account
• Call summary with AI Companion enabled
• Zoom desktop app
  • Windows: 5.17.0 or higher
  • macOS: 5.17.0 or higher
  • Linux: 5.17.0 or higher
• Zoom mobile app
  • Android: 5.17.0 or higher
  • iOS: 5.17.0 or higher

Note: AI Companion may not be available for select verticals and select regional customers.

For more information on additional Zoom Phone AI Companion features: AI Companion Features for Phone

[Vinnie]

Hello @ltucker71 

Only an Admin can enable it; if you don't see it, talk to your admin. If you are the Zoom admin, then follow below instructions.

Enabling Call summary with AI Companion

https:/V/support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0074867

I hope this helps. If so, mark as (Accept as Solution).

Vinnie.