Zoom phone AI companion | Community
Skip to main content
Newcomer
February 6, 2025
Question

Zoom phone AI companion

  • February 6, 2025
  • 2 replies
  • 0 views

How do I turn on AI companion for Zoom phone? I have it on for Zoom video meetings but I don't understand how to turn it on for phone calls. Any suggestions?

2 replies

CarlaA
Community Manager
Community Manager
February 6, 2025

Hi @ltucker71, thaqnk you for posting to the Zoom Community!

 

You can enable call summary by following the steps outlined here: Using Call summary with AI Companion

 

Requirements for using Call summary with AI Companion
  • Zoom Workplace Pro, Zoom Workplace Business, or Zoom Workplace Enterprise account
  • Call summary with AI Companion enabled
  • Zoom desktop app
    • Windows: 5.17.0 or higher
    • macOS: 5.17.0 or higher
    • Linux: 5.17.0 or higher
  • Zoom mobile app
    • Android: 5.17.0 or higher
    • iOS: 5.17.0 or higher

Note: AI Companion may not be available for select verticals and select regional customers.

 

For more information on additional Zoom Phone AI Companion features: AI Companion Features for Phone

 

Vinnie
Community Champion | Customer
Community Champion | Customer
March 15, 2025

Hello @ltucker71 

Only an Admin can enable it; if you don't see it, talk to your admin. If you are the Zoom admin, then follow below instructions.

Enabling Call summary with AI Companion

https:/V/support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0074867

 

I hope this helps. If so, mark as (Accept as Solution).

Vinnie.