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Recent Activity

Focus Mode - I would like to allow MORE than one person to share at a time.

When I am in focus mode, only one student can share at a time. I want them to all share, and then I'd like to cycle through their screens. I am sure I have seen others allow all students to share. Is there a setting I need to change? It even shows me... Show more

When I am in focus mode, only one student can share at a time.  I want them to all share, and then I'd like to cycle through their screens.    I am sure I have seen others allow all students to share.  Is there a setting I need to change?   It even shows me that "One Participant Can Share at a time".

 

jasonz_0-1738285244068.png

 


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Resolved! Spotlighting yourself during a recording but also being able to view attendees during a yoga class

I want to record a yoga class and only spotlight myself on the recording so there is no problem with data protection issue. However I need to view everyone on the screen during the live class so I can correct their posture if required and for health ... Show more

I want to record a yoga class and only spotlight myself on the recording so there is no problem with data protection issue.  However I need to view everyone on the screen during the live class so I can correct their posture if required and for health and safety reasons.

Currently if I pin myself that only records myself which is what I want. However it makes the other people on the zoom show as very small boxes at the top of the screen and I cannot see them properly. 

Any suggestions to solve this are welcome 

thanks in anticipation

Melanie


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Screen Sharing Lag

I have been using zoom for a few years on an older computer and needed to upgrade my desktop. I purchased a much better computer, reinstalled zoom, same camera/monitor/speaker, same wifi. Now every time I join a zoom meeting and go to share my screen... Show more

I have been using zoom for a few years on an older computer and needed to upgrade my desktop.  I purchased a much better computer, reinstalled zoom, same camera/monitor/speaker, same wifi.  Now every time I join a zoom meeting and go to share my screen it lags REALLY bad. Like a minute plus. I have also seen an alert saying my internet connection is slow. HOWEVER I have a great wifi signal.  I also can see other screen sharing just fine. I also can use google meet and share my screen just fine. I uninstalled and re-installed zoom, checked every setting, searched the net. Still can't fix and it is greatly affecting my work. Please help!


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Meeting Summary was not generated due to insufficient transcript. Next steps were not generated

I have everything enabled according to the help center articles but I still receive this error message every time "Meeting Summary was not generated due to insufficient transcript. Next steps were not generated". Please assist

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Calendly won't connect to a user's zoom account

Hello!

 

I recently created another user both on zoom and calendly to take my calls.

 

But the integration is not working.

 

Not matter what I do...it says zoom is not integrated. 

 

Help please!

Lag and delays on App Phones and Cell Devices

Zoom, mostly the issue is answering from the mobile app. It may not answer an incoming call or send an outgoing call. This is also an issue from desk phones too. Common issue are as follows: Delays when connecting inbound and outbound callsIncorrect ... Show more

Zoom, mostly the issue is answering from the mobile app. It may not answer an incoming call or send an outgoing call. This is also an issue from desk phones too. Common issue are as follows: 

  • Delays when connecting inbound and outbound calls
  • Incorrect caller ID displays when multiple calls come in , and multiple team members answer
  • Inconsistent tracking of who actually answers the call (e.g., if I answer, it sometimes shows a different team member)
  • Voicemails being left indicate a verbal time 12:47 a.m. and the call log indicates 2:47 a.m. (Reporting appears to be in a different Time Zone than what Site is set too.

MultiSite application with site to site calling. 

We have rebooted Carrier Router, Switches and made some adjust to DNS alias. All Captures [CTRL + SHIFT + ALT +D] appear to be in legitimate responses.  I see some Jitter ranging from 0 to 22 depending on the IP Address:

Average Download Speed is 306006 (Bytes/Second)
DNS Look Up = .017276 (Seconds)
TCP Handshake = .280225 Seconds
TLS Handshake: .30121 Seconds

Ping Responses range from 4.5 MS to 32 MS

 

 

 


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Access Token Missing Required Scope: calendar:read:list_calendar_list

Dear Zoom Support Team,I am encountering an issue with my Zoom OAuth integration. I am using an admin-managed account, but I cannot find the required scope for calendar access. When I switch to a user-managed account, I receive the following error:{ ... Show more

Dear Zoom Support Team,

I am encountering an issue with my Zoom OAuth integration. I am using an admin-managed account, but I cannot find the required scope for calendar access. When I switch to a user-managed account, I receive the following error:
{
    code: 4711,
    message: invalid access token, does not contain scopes: user read user admin, user read user
}
If I do not specify any scope, the token API (https://zoom.us/oauth/token) provides me with a token. However, when I use this token to call the calendar API, it gives me the following error:
Access Token Missing Required Scope: calendar read list calendar list

Please provide support to resolve this issue. 


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Existing Meetings Set to Require Meeting Room

As of this morning, all of my Zoom meetings are now set to require users to come into a meeting room. This was not set previously and it's not set this way in my overall Zoom settings for my account. How can I correct this (without changing meetings ... Show more

As of this morning, all of my Zoom meetings are now set to require users to come into a meeting room. This was not set previously and it's not set this way in my overall Zoom settings for my account. How can I correct this (without changing meetings one-by-one) and also ensure future meetings do not default this way?

 

Settings in the admin console have been changed also.


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create new meeting sdk app using General app option

I want to Join zoom meeting in react native. I used react-native-zoom-us library for this. It was working fine but now I want to user another zoom account and want to create meeting sdk app in that account. I have created general app with embedded me... Show more

I want to Join zoom meeting in react native. I used react-native-zoom-us library for this. It was working fine but now I want to user another zoom account and want to create meeting sdk app in that account. I have created general app with embedded meeting sdk but still this app is not published and it is under draft. when I am using this app sdk and secret key or client id and client secret I got error code 6601 that means app is not published yet. could you please confirm once app is released or I choose use this as unlisted app then after review this app key start working. In another account key which I was using earlier is still working and I am able to join meeting too but when I create meeting from new account then got error in joining meeting reason may be that I used another account sdk and secret key for jwt token while meeting is creating from another zoom account. Please guide me how can I handle this case. If there are some other way to create meeting sdk key then share the flow. Basically I want to change zoom account and want to use this account sdk and secret key. I don't want to publish this app in zoom too. Intent to publish should be No. I am attaching screenshot of another zoom account app which is working fine for now when meeting is creating from that account too. Can you please confirm that is it possible to transfer this app to other account. I want to create similar app with similar functionality but I think app creation flow is changed and now I have to use general app option for this but this app has default setting yes for intent to publish.


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Whiteboard "Something went wrong"

Whiteboard refuses to open as shown on the picture. Restarting and reinstalling Zoom doesn't help.

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