When watching a recording provided by my uni via a link, I am not given to option to enable captions, however the lecturer who uploaded the recording tells me that the CC button is visible for her when she clicks the same link from the same page as I would access. 

All captioning settings look to be active - is there something missing that needs to be enabled?

Thanks

When I schedule a meeting via my Zoom desktop app, an email is automatically created in my outlook and I send it off. Previously, the email had a nice Zoom logo and layout, but since October the email has only had boring text and a link to the meeting. How do I get the Zoom logo and layout back in the email?
I'm not interested in customising the email with my own logo.

I am using Zoom for teaching and recording the lectures. Some of the lectures include alot of numerical calculations, for which I am using a whiteboard. Previously, I was using Miro white board, and it worked excellent.

Now; I wanted to use Zoom whiteboard. Although the whiteboard writing in not lagging with the audio for other participants, this is not the case for the recording.

So, there is a 5-6 seconds lag between audio/video recording and whiteboard writing. I have tried different solutions (turning off camera, AI assistance, host only using the whiteboard,...), but nothing is working.

This is extremely disappointing as we are paying for the Zoom, and its whiteboard seems not to function properly, even for basic functions, while free whiteboards such as those from Miro are working flawlessly.

Can something be done regarding this issue?

Thank you! 

Hi,

My audio works fine with any App (like playing something on YouTube), but I cannot hear anything through Zoom. I have gone through all sorts of solutions posted online and none of them work. Can you please let me know what would be a fix ? I would be obliged if you could answer as soon as possible as I need zoom on a daily basis.

I'm getting a JSON configuration error once the JSON file is loaded. The Zoom software accepts the file with no errors but after 30 seconds the error message pops up " JSON Configuration error".

This file is to add 3 buttons onto the Zoom Panel interface. We need to send serial strings via IP to a Lightware device. This Lightware device sends the commands out of its com port to a TV mount com port to control a TV mount. We can ping the Lighware device no problem.

Here is the syntax:

{
"adapters": [
{
"model": "UCX-3x3-TPX-RX20",
"ip": "10.238.192.98",
"uuid": "Lightware_A8:D2:36:03:7E:2C",
"ports": [
{
"id": "LightwareMount",
"name": "RoomMount",
"settings": {
"baud_rate": "9600",
"flow_control": "FLOW_NONE",
"parity": "PARITY_NO"
},
"methods": [
{
"id": "presets",
"name": "Presets",
"command": "\\x66\\x61\\x5f",
"params": [
{
"id": "p1",
"name": "Preset1",
"value": "\\x64\\x0D"
},
{
"id": "p2",
"name": "Preset2",
"value": "\\x65\\x0D"
},
{
"id": "p3",
"name": "Preset3",
"value": "\\x66\\x0D"
}
],
"type": "actions"
}

]
}
]
}
]
}

Just this week, a green rectangle is now on my top tool bar and every time I join a zoom, the green rectangle has a pop-up that says my Reactions are turned off. I have to "x out" the pop-up box multiple times to make it go away. How do I turn this off completely?

Seeking advice as to whether or not it's possible to add a separate/unique passcode to a recurring meeting? Our team meets weekly and we'd like to add an external project group to attend monthly. But, as they are contractors and not employees of our firm, I would prefer to issue them a separate and unique passcode for our meetings. Can this be done?

Thank you