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Zoom keeps crashing - unable to join a meeting

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- se... Show more

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- several times but the same problem occurs. I have also tried Zoom cleaner but it didnt work. How do I solve this? Thank you!


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Audio is repeating words/sounds

I'm having a strange audio issue. I'm in a meeting where one user has a conference microphone in a room, and occasionally, the sound from the room starts repeating. As in, someone from the room will say "oh wow okay", and immediately after other user... Show more

I'm having a strange audio issue. I'm in a meeting where one user has a conference microphone in a room, and occasionally, the sound from the room starts repeating. As in, someone from the room will say "oh wow okay", and immediately after other users will hear "oh wow okay" again, identically, coming from the same room. Weirdly, it's not just the audio that's repeating - we're also seeing the repetition in the transcript: "0 wow, okay, oh wow, okay". It happens with incidental noises in the room as well.

 

As far as we can tell, no other users in the meeting are having this problem when they are speaking. We fixed it once for the room by ending and restarting the Zoom meeting, but now after several restarts, we're still getting this repetition. I'm trying not to call it an "echo" because it's not like the feedback loop you'd get from a speaker getting picked up on a mic in the same room - it's sporadic repeats of words and sounds.

 

Has anyone else ever run into this problem? Is there a better solution than turn-it-off-and-back-on-again?


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Original Sound for Musicians turns off during meeting

The original sound for musicians is turned on at the beginning of the meeting/class that includes music in the background. During the meeting, this feature turns off on its own and searches for a different default speaker and microphone, which then d... Show more

The original sound for musicians is turned on at the beginning of the meeting/class that includes music in the background. During the meeting, this feature turns off on its own and searches for a different default speaker and microphone, which then disables the music for the participants. How can we stop this from happening?


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I cannot log into my Zoom account using the Firefox browser

First, trying to even make this comment was blocked because I had to select a "Board" in which to post it.But, my issue concerns logging into my account....for which NONE of the boards listed were appropriate.So, Zoom has forced me to select an incor... Show more

First, trying to even make this comment was blocked because I had to select a "Board" in which to post it.

But, my issue concerns logging into my account....for which NONE of the boards listed were appropriate.
So, Zoom has forced me to select an incorrect board to begin with.

While I can log into my Zoom account normally using the Chrome and Edge browsers....I cannot log in using the Firefox Browser.

When I reached out to Zoom, I was forced to use their "chat support", which could not break out of its circular logic.  As a result, none of the prompts it offered me were even nearly correct and I could not force it to break the cycle and create a new issue.

That said, it is obvious that changes within "either" Firefox or Zoom have broken the ability of Firefox users to log into Zoom accounts.
The suggestion "Use Chrome" or "Use Edge" is unacceptable, as I Choose to use Firefox and will not be told how to use my computer.

I expect Zoom support to work with the folks behind Firefox to resolve this issue

Sadly, I did open ticket TS1459185, but cannot check the status of that ticket because of the limits Zoom places on their support.

This is extremely annoying


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Reunión de Seminarios web no se activa compartir sonido

-Cuando ingreso en una reunión SEMINARIO WEB, se comparte un video desde youtube no se puede habilitar compartir sonido.

-en un reunión de ZOOM normal, si se puede habilitar compartir sonido.

 

Issues sending Zoom meetings, some attendees receiving the invite as email not calendar invite.

Hi.I have a user that has the Zoom Workplace Business license and has created many invites using the Zoom plug in for Outlook for several years with no issues. However, recently, he sent an invite out to approximately 50 people for a single meeting a... Show more

Hi.

I have a user that has the Zoom Workplace Business license and has created many invites using the Zoom plug in for Outlook for several years with no issues. However, recently, he sent an invite out to approximately 50 people for a single meeting and about 10% have reported that they received the invite as an email and not a calendar invite plus it didn't include the time or date of the meeting so they couldn't add it manually.

The user is using Outlook 2019, with the latest updates, the latest Zoom connector and the recipients are using either Outlook 2019 or Outlook for 365. All users are on the same M365 tenancy.

Any advise on resolving this?

Thanks.


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Resolved! Meeting Summary and Smart Recording w AI at the same time?

If I enable Meeting Summary with AI Companion, how can I also enable Smart Recording with AI Companion at the same time? I love the meeting summaries, but I also want to access the full transcript (With the Smart Recording features) but I can't find ... Show more

If I enable Meeting Summary with AI Companion, how can I also enable Smart Recording with AI Companion at the same time? I love the meeting summaries, but I also want to access the full transcript (With the Smart Recording features) but I can't find a way to do that, I can only pick one or the other. Any ideas?


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Chat and Calls Notifications on the mobile when someone is not logged in

Can someone be notified on their phone when is not logged in ? 

We have been using Skype but we can't find this setting on Zoom

Resolved! Disable waiting room function is greyed out

All of a sudden starting May 1st I can no longer disable my waiting room. I did not make any changes to my settings. It used to be I could start my meeting, let people file into the waiting room and either admit them one by one or uncheck "enable wai... Show more

All of a sudden starting May 1st I can no longer disable my waiting room. I did not make any changes to my settings. It used to be I could start my meeting, let people file into the waiting room and either admit them one by one or uncheck "enable waiting room" and from then on anyone who entered could just come on in. 

 

Once I start teaching/talking I cannot be monitoring the waiting room! I've tried adjusting every lock/unlock/passcode/no passcode feature to no avail. 

 

I'm beyond frustrated with this. My entire business hinges on the smooth entrance of people into my classes!


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Resolved! Chrome Extension with Google Calendar creates tidy meeting invites for coworker, not me though.

I'm working on Chrome for Mac, and using the Zoom Chrome Extension with Google Calendar. Up to now, I've been very used to the way the invites are created in my google calendar when I click the "Make it a Zoom Meeting" button while creating a calenda... Show more

 

I'm working on Chrome for Mac, and using the Zoom Chrome Extension with Google Calendar. 

 

Up to now, I've been very used to the way the invites are created in my google calendar when I click the "Make it a Zoom Meeting" button while creating a calendar invite: 

I click the button, the description of the meeting is then populated with a VERY long text that includes lots of different ways to join the meeting. Fine. I appreciate all the methods of joining just in case people are international, or on their phones etc etc. 

 

Lately however, I've noticed some coworkers have meetings invites that are much tidier and the long text is not included in the description. But, rather, a nice set of links, including phone numbers for multiple countries is already at the top of the invite instead of in the description. 

 

I've asked these coworkers what they do differently, and they say all they do is click the "Make it a Zoom Meeting" button when creating the invite. 

I've also searched here in the community, and I've combed through all the settings in the desktop app, and the Chrome extension, I've made sure I have the most up to date version of both of those, and I can't find anything that would influence this. 

 

Does anyone know how I can change to the tidier method. My current workaround is to just hand delete all the text, since it forces you to scroll WAY down to see any attachments at the bottom of the invite.


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