I used to be able to show my personal meeting controls to my participants (toolbar, workplace app, etc.).  This was helpful when training others to use the platform.  I keep the setting to "always show meeting controls" turned on in the workplace app so that I see the controls, but there used to be a second setting in the web interface that would show the controls to my participants.  I can't find that anymore.  Has this function been taken away?

I have a licensed version, but it makes me mad, because my students can't click on the shareable screen when I give them the remote control. I have already checked all the settings, the remote control is turned on. I have a button and follow all the instructions, students take the remote control but can't click. Please, help me to find the solution. Maybe somebody faced the same issue and could solve it. 

thanks

This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request 

Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually.

It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help.

Has anyone else experienced this and how did they resolve it?

I have a ticket open with Zoom but have had no response yet.

I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants.

Yesterday we hosted webinar. There were problems with receiving link to join, especially for people who we manually approved the day (they didn't receive it). What could be wrong? Notifications were set for one day and one hour before the webinar.

Later that day, two hours after we finished our webinar, Zoom send another invitation for that webinar to everyone - why would it send it again after its done?

Thank you.

Seriously Zoom's products are pretty great compared to the competition but I don't understand how they are missing the most basic functionality on something so simple. You have day, work week, week, and agenda views, but no monthly view? Would love to see this added.

Hello,

I am experiencing an issue with my recurring webinar series on Zoom. The webinar dates were automatically changed without any action on our part, and Zoom sent an email to participants informing them of a schedule change, which is incorrect and causing major confusion.

Here are the details of the issue:

• Issue: Zoom modified the dates without any manual changes from our team and sent a misleading email to participants.
• Impact: We are losing participants due to this confusion.

Could you please investigate why Zoom changed the dates automatically and provide guidance on how to prevent this from happening again?

We would appreciate a prompt resolution, as this is affecting the success of our webinar series.

Thank you in advance for your help.