I am a basic user, Version: 6.4.3 (52139), Mac Pro. I am trying to turn off the blue screen background, which I presume is a virtual background. I'm not even sure how I got one. Changing virtual background to None does nothing. Trying to follow instructions to change the background have gotten me nowhere. I tried following the instruction "As an admin (logged in), navigate to zoom.us/account/setting, then Meeting -> In Meeting (Advanced)You'll find the following options for your entire org's account, including 'Require user s to always use virtual background'. Disable this and unlock the virtual background setting if this is locked." I am not "authorized" although I am the sole owner of the account.  How can I become the admin of my own account?

After signing in, following other the other instructions I found doesn't work because my interface doesn't seem to match the instructions:

To enable or disable Virtual background for all users in the account:

1. Sign in to the Zoom web portal as an admin with permission to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.  [NO ACCOUNT SETTINGS UNDER ACCOUNT MANAGEMENT ergo no meeting tab or In Meeting (Advanced) links. I have screen shots if necessary.]
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Virtual background toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.

How do I turn off Center Stage video setting for PC? This is the new video feature that zooms in and out on your face as you move around while your camera is on during a Zoom video meeting. 

There's a thread in how to fix this, which is different for Mac and PC users. For PC, it says there's a "Center Stage" video setting you have to uncheck in Zoom Video Settings, however I've looked everywhere and I don't think it exists. 

I've reached out to Zoom Support for help and the conclusion with them was that they have a solution for Mac users, but nothing as of now for PC. 

Has anyone figured this out yet? I know I'm not the only one here with this frustration... 

hi, can anyone advise if I can call a 1-800 toll free number on zoom? I have Zoom workplace installed on my Mac but I can't see anywhere on the menu bar to place a call. I didn't need to call till now, but with skype being phased out, I would need to find an alternative to do so. Currently traveling in Europe and need to find a way to call different 1-800 numbers in North America. Thanks for suggestions/advice!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

Since months I try to change the name information displayed on the invoice. It just displays my name and lacks the name of the association I created and run this account for. It is a self aid group of patients but where I place the name in my profile it keeps not showing up on the invoice "SHG ME/CFS, LongCovid, PostCovid, PostVac". I also changed my name and include my wives you is the director of the group. But also change is not reflected. 

I am afraid I have to cancel my subscription ans resubscribe or change the service provider completely.

I do not get rembursed by the organization as long as there is a wrong name  information on the invoice. 

Thanks for any advice how you were probably more successful than I am.