Welcome to the Zoom Community

cancel
Showing results for 
Search instead for 
Did you mean: 
401540members
192704posts
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Weekly Leaderboard

Latest Tweets by Zoom

Recent Activity

How to Delete zoom cloud videos

Cloud storage almost full, How do I delete recordings? I see no icon to do this

reply-icon Latest Reply - 

About Zoom Phone BYOC SBC

Hello,

How to generate csr certificate when configuring sbc for zoom phone byoc.

Actually, what I wonder is, should the fqdn content we use for CSR include a vanity url or domain registered in zoom?

B.R.

Stereo recording PLEASE!

Please, please, please allow stereo recording of meetings. PLEASE! I'm sure Zoom is aware that at least tens, if not hundreds of thousands of musicians use Zoom; stereo sound for music is crucial. This is 2022 ... we can send robots to Mars, why can'... Show more

Please, please, please allow stereo recording of meetings. PLEASE! I'm sure Zoom is aware that at least tens, if not hundreds of thousands of musicians use Zoom; stereo sound for music is crucial. This is 2022 ... we can send robots to Mars, why can't we record Zoom meetings in stereo? Thanks.


Show less

reply-icon Latest Reply - 

Impress, don’t stress: 5 reasons why Zoom Workplace will benefit your small business

Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why. Zoom serves organizations of all industries and sizes because our platform can flexibly scale to fit any employee count and... Show more

Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why.

 

 

Zoom serves organizations of all industries and sizes because our platform can flexibly scale to fit any employee count and budget. But running a small business means dealing with unique challenges, like executing multiple processes with just a few people and a limited budget — and prioritizing the time and resources to make it all happen efficiently. You need technology that can help you and your team do more, not add to your to-do list.

 

Zoom Workplace is an AI-first work platform you can use to simplify your day-to-day. What does that mean? It means you can impress your customers without bending over backward or overextending your team. It means answers at your fingertips and a jumpstart on all your drafts. It means your whole team can work out of one interconnected app, increasing everyone’s efficiency. It means you can get time back to focus on growing your business, instead of trying to catch up on busy work.

 

Here are five reasons why small businesses choose Zoom Workplace to help them do it all and grow their client base, their revenue, and their organization.

 

 

1. Zoom Workplace is easy to set up, use, and manage

 

You’re doing big things, and acting as IT support shouldn’t be one of them! Zoom Workplace wraps up a host of easy-to-use office and productivity tools, like collaborative docs and appointment booking, into one connected app that’s easy to manage, even without a tech background. You can quickly set up and assign accounts in a centralized admin portal. Your employees only have to use one tool, and you’ll only have one tool to manage — a win-win.

 

Once you’ve connected your email and set up your phone system, your team can get a boost from AI Companion as they carry out their daily tasks. Plus, you’ll spend less time on administrative tasks after you bundle your communication and productivity tools into one provider. You may even be able to save money if you consolidate your tools. In short, you don’t need an IT team to roll out and manage Zoom.

 

 

2. Zoom Workplace can improve your customer interactions

 

Those who bill for the time you spend on calls know what a pain it can be to track that time. Now available for online paid plans, it’s easy to keep track of your billable hours right inside Zoom Phone so you can give your full attention to your clients.

 

When you’re bouncing between meetings, AI Companion can help you get work done as you go. Gone are the days of saying, “I’ll look into that and get back to you” during a client meeting. With AI Companion right there in your meeting side panel, you can type in a question and get a quick response — whether the answer lies in your email or on the web. And with AI Companion for Zoom Phone, you can get help prioritizing your voicemails and extracting action items from your calls, allowing you to get back to your clients that much faster.

 

But what about when you’re on deadline to get something to your client, and you don’t have time to wait for inspiration to strike? Browse our pre-built templates in Zoom Docs to create project briefs, trackers, and meeting agendas in just a few clicks. Or, AI Companion can help you start a doc or write a follow-up email using meeting summaries and transcripts to inform your first draft.

 

 

3. You can fully engage without worries

 

Do you and your team find it hard to focus on big projects because daily minutiae keep getting in the way? Our engineers have been hard at work filling Zoom Workplace with capabilities that help you bust through tedious tasks. Instead of back-and-forth emails trying to align schedules with a client, Zoom Scheduler can help you find the best time for both of you, right away. Zoom AI Companion can take meeting notes for you so you can give the conversation your full attention (and stop feeling like an archaeologist as you try to decipher your own handwriting.) Zoom Meetings is also a pro at hiding distracting noises from your customers, so that only you can hear your barking dog.

 

 

4. You can work like you’re side by side, even when you’re not

 

Take advantage of flexibility, because Zoom Workplace helps you work from anywhere. Zoom Meetings lets you meet face to face, and you can even edit documents or collaborate on a whiteboard together right inside the meeting window. You can reach teammates and contacts outside of meetings using Team Chat. Plus, you can always bounce around ideas with AI Companion, even if no one else is online.

 

 

5. Use your favorite apps in Zoom Workplace

 

You can get the benefits of Zoom Workplace with AI Companion while still using your essential business apps. It’s easy to integrate Zoom with Google and Microsoft, so you can access your OneDrive files inside Zoom or get AI Companion’s help sorting through your Gmail. Our App Marketplace has over 2,700 app integrations with popular small business apps like Hubspot and Monday.

 

 

Get started with Zoom Workplace

 

You’ve put a lot of hard work into building your business — you need collaboration software that scales with you. Zoom Workplace provides leading communications and productivity services for any small business looking to become the next big deal. Want to learn more about how Zoom Workplace can help simplify your workday? Explore Zoom Workplace today!

 

 

***Original article posted on Zoom Blog


Show less

Paying a lot and not getting very much! can I have some help please!

I paid you £155 last week but despite you showing me as a professional , I am still limited to 40 minutes a time. Can I speak to someone to find out what has gone wrong? All efforts so far have just ended in speaking with chatbots who tell me I don't... Show more

I paid you £155 last week but despite you showing me as a professional , I am still limited to 40 minutes a time. Can I speak to someone to find out what has gone wrong? All efforts so far have just ended in speaking with chatbots who tell me I don't have a problem!


Show less

reply-icon Latest Reply - 

United Arab Emirates

How do I dial into a zoom meeting from the United Arab Emirates?

How do I stop the camera from following me and zooming in and out when I move my hands!

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!! It's so annoying and eve... Show more

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!!  It's so annoying and every time I move a hand the camera zooms in and out, I want it to go back to solid!


Show less

reply-icon Latest Reply - 

Resolved! Zoom Room adding MS Teams Meetings but no Join button appears in half our rooms?

Hey, we run 4 zoom rooms on polycom TC8 with poly studio x50 and x30's. two local at main office and two remote. Recently we added the "support interoperability for zoom rooms" and turned on support for MS Teams web client etc. This works great for u... Show more

Hey, 

we run 4 zoom rooms on polycom TC8 with poly studio x50 and x30's. two local at main office and two remote.  Recently we added the "support interoperability  for zoom rooms" and turned on support for  MS Teams web client etc.  

This works great for us, the meeting shows up and has the ability to join (as guest) which is great. Awesome feature.  EXCEPT one thing....

It only shows a "Join" button on MS Teams meetings in 2 of the 4 rooms.  

In the rooms where it works it shows the meeting name, the join button, and the host name. 

In the rooms where it doesn't work, it only shows the host name. No other info, and you have to manually enter your meeting ID and pass code. 

 

This is extremely frustrating to our user base. 

 

Anyone see anything like this? 

I opened a ticket with Zoom, #18163003 

So far the responses have included request for us to get into PowerShell and make changes or updates. 

This cannot possibly be the answer since we didn't set anything up in PowerShell for the other rooms to begin with, they just worked when we toggled on the Interoperability options.  

 

I was hoping someone in the community has seen this and has a quick and easy response for me. 

 

Thank you!


Show less

reply-icon Latest Reply - 

Zoom iOS app badge icons not clearing

Is anyone else having constant trouble with the app badge icons in the Zoom app for iOS? Previously I was having weird issues where me sending another user a chat via my computer would generate a badge icon on my zoom app on my phone. That is still h... Show more

Is anyone else having constant trouble with the app badge icons in the Zoom app for iOS? Previously I was having weird issues where me sending another user a chat via my computer would generate a badge icon on my zoom app on my phone. That is still happening but now I have the added annoying problem of the badge icons not clearing. I have a badge of 1 even if I have read all my chats. I can make it go away by marking a message as unread and then reading it but as soon as I get another message, the badge is back and doesn’t go away. Anyone else having this issue? I think it started around the time I upgraded to iOS 18.


Speaking of iOS 18, why in the world hasn’t Zoom updated their app icon to support dark mode like every other app maker has? Really makes it seem like the devs don’t know what they are doing. 


Show less

reply-icon Latest Reply - 

Annotation arrow won't go away

When my participants use the annotation away, it stays on every slide and I cannot erase it.  I have to stop sharing and start sharing all over again to get the arrows to disappear.

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion