Zoom iOS app badge icons not clearing

[creeed]

Is anyone else having constant trouble with the app badge icons in the Zoom app for iOS? Previously I was having weird issues where me sending another user a chat via my computer would generate a badge icon on my zoom app on my phone. That is still happening but now I have the added annoying problem of the badge icons not clearing. I have a badge of 1 even if I have read all my chats. I can make it go away by marking a message as unread and then reading it but as soon as I get another message, the badge is back and doesn’t go away. Anyone else having this issue? I think it started around the time I upgraded to iOS 18.

Speaking of iOS 18, why in the world hasn’t Zoom updated their app icon to support dark mode like every other app maker has? Really makes it seem like the devs don’t know what they are doing. 

[RonMTS]

I don't have any advice to add but am having the same problem. Mine started after doing the IOS upgrade as well. I'm still hoping for an update to fix it.

[mjb2024]

I don't have a fix as I am having the same issue. It happened with a previous version, went away with an update, but is back again after recent IOS update. I reported an issue through the app. hoping for a fix soon.

[Darthgon]

Im getting the same problem. Have to close and reopen zoom for the icon notifications to clear

[creeed]

Yes, fully closing and reopening the app resolves it for me as well until i receive a new message (or sometimes even send one from my pc which also triggers an unread badge on my phone.) It's really crazy an app this day and age is having trouble with unread badges when AOL Instant Messenger had it figured out in 1997.

[Darthgon]

Yes, I have exactly the same issue.

[MGSR]

Hello community members,

I'm sorry for the inconvenience.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.

[creeed]

Thank you for the update.