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How to play recorded calls

The ZVA seems to often provide "imaginary" answers. Can someone please tell me where to find this " phone icon next to a recorded call"? I am trying to listen to a recorded call, but could not find where to play it. This is very frustrating. Thank yo... Show more

The ZVA seems to often provide "imaginary" answers. 

 

Can someone please tell me where to find this " phone icon next to a recorded call"?

 

I am trying to listen to a recorded call, but could not find where to play it.  This is very frustrating. 

 

Thank you!

 

 


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How do I stop meetings from ending if I leave as the host

I am the host of a meeting, if I leave the meeting the meeting ends. I know I can move the host to someone else, but is there a setting which allows me to stop this from happening so if a host leaves on any meeting it doesn't end? I don't want to hav... Show more

I am the host of a meeting, if I leave the meeting the meeting ends.  I know I can move the host to someone else, but is there a setting which allows me to stop this from happening so if a host leaves on any meeting it doesn't end?  I don't want to have to change host averytime?


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Resolved! Toll free number usage and charges

When I signed up for a Zoom Phone plan with unlimited calls, I assumed there would be no concerns about minute usage. Additionally, when I subscribed to the $5 per month toll-free number linked to my Zoom Phone, there was no indication that the toll-... Show more

When I signed up for a Zoom Phone plan with unlimited calls, I assumed there would be no concerns about minute usage. Additionally, when I subscribed to the $5 per month toll-free number linked to my Zoom Phone, there was no indication that the toll-free number had a minute usage limit.

I only became aware of this when I received a separate email stating that 95% of the allotted minutes had been used. However, I was never informed of how many minutes were included or what this 95% usage was based on. Without prior notice, my credit card was automatically charged.

Now, when I try to check my toll-free usage summary by asking the Zoom bot for help, it instructs me to "locate the toll-free licenses section to view the available toll-free minutes." However, I cannot find this section, nor does the bot provide clear directions on where to check my usage.

Can someone please assist me? I feel like I’m being charged for something without any clear breakdown of what I’m paying for.


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Audio setting tab cannot open

Hello guys, so i cannot open my audio setting tab. Everytime i open the audio setting tab, it just make my setting windows closed. And i cannot join zoom meeting anymore. Do u guys have any solution for that?

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[BUG] Zoom crashes if the microphone frequency is high

Tested version: 6.3.5 (54827) Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly. Mic configuration: 1 channel, 24 bits, 192000 Hz To reproduce:- Change the microphone... Show more

Tested version: 6.3.5 (54827)

 

Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly.

 

Mic configuration: 1 channel, 24 bits, 192000 Hz

 

To reproduce:

- Change the microphone settings to 1 channel, 24 bits, 192000 Hz in the windows sound config

- Try to either make a call or open the settings in the audio session

- The call / settings window will instantly crash

 

Workaround

- Set the microphone to use a lower frequency (like 96000 Hz or lower)


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Best way to utilize Zoom Room licenses when scheduling/starting meetings

My office has a number of Zoom Room licenses that are associated with a number of M365 resource rooms. When creating a Zoom Meeting, users are using the Zoom for Outlook plug-in, signed in with an account that has delegated scheduling permissions wit... Show more

My office has a number of Zoom Room licenses that are associated with a number of M365 resource rooms. When creating a Zoom Meeting, users are using the Zoom for Outlook plug-in, signed in with an account that has delegated scheduling permissions within Zoom to each of the Zoom Room "users", and selecting the name of the room from the "Schedule for" dropdown in the settings of the plug-in to create the meeting, then adding the Resource Room to the attendees or location so that the meeting shows up on the calendar for that room.

 

This is currently the only way we have found to consistently get the "Start" option on the meeting room's controllers rather than "Join", so the meeting utilizes the Zoom Room license for the meeting rather than the account used to schedule the meeting's license. This allows us to avoid concurrent meetings on the same license.

 

Is there a better way to set this up so that meetings held "in the Zoom Room" always use the Zoom Room's license, regardless of if it's delegated or not? 


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Delay option for sending invites to participants?

Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried i... Show more

Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried in their inbox. Is this possible within Zoom or do I have to copy the invite to an external email provider such as gmail or outlook to achieve this?  Thank you


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Resolved! Emailing reminders for subscription renewal

Hi! 

Does Zoom send out email reminders to Zoom users informing them about their upcoming renewal?

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Zoom keeps crashing and disconnecting me

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Inter... Show more

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Internet connection is strong.


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Opening outlook meeting upon creation

My Zoom meetings are integrated with my Outlook. In the past, when I schedule a Zoom meeting, it immediately adds to my Outlook calendar AND opens the meeting invitation -- so I can simply add the Outlook recipients and hit send.This week, when I cre... Show more

My Zoom meetings are integrated with my Outlook. 

In the past, when I schedule a Zoom meeting, it immediately adds to my Outlook calendar AND opens the meeting invitation -- so I can simply add the Outlook recipients and hit send.

This week, when I create a Zoom meeting, it only creates the meeting.  Then I need to go find the meeting in my Outlook calendar and open it, in order to add recipients/invitees and hit send.

This feels much clunkier.  Did I accidentally change a setting?  I cannot find any such setting.  


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