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Recent Activity

Automatically Save Closed Caption Transcript

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a... Show more

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

 

Tyler


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Is there a way to have registration for recorded webinars?

Hello,
I'm looking to track information on who is watching recorded webinars. Does anyone know if I can have a registration for watching recorded webinars? Thanks in advance 🙂

Video Preview Disabled for Calendar Link BUT Enabled for Manual Join

EDIT: This is for Zoom Workplace Version: 6.3.10 (49367) - Apologies if this is in the wrong subject I'm having a problem with a MacBook Pro running Monterey OS (12.5). When I join a meeting via the Calendar link, it opens the link in Safari and the ... Show more

EDIT: This is for Zoom Workplace Version: 6.3.10 (49367) - Apologies if this is in the wrong subject

 

I'm having a problem with a MacBook Pro running Monterey OS (12.5).  When I join a meeting via the Calendar link, it opens the link in Safari and the video preview is disabled with the message when hovering mouse on video icon "Host requires participants to join with video turned off."  However, when I join the SAME meeting using the "Join a Meeting" on the Zoom App by entering the Meeting ID and Meeting Passcode, the video preview works!  The host says that she has the video option for both host and participants set to "ON".

 

Here's another interesting thing: I thought maybe it was Safari.  I found that there was an update and applied the update, restarted the MacBook Pro and tried the Calendar link.  Preview worked!  But when I tried it the second time, it stopped working and only displays the disabled video icon with the message from above.  I tried clicking on the same Calendar link using an iMac and I have NO problems seeing the preview video for the same exact meeting and Calendar link.  What is going on???


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Zoom LTI in Canvas - connection is broken Error Code 2207 - v=2.0;clid=aw1;rid=INT_5fa789bdfa2654e1

My Zoom LTI Pro won't connect through our Canvas connection. Help! 

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Original sound for musicians default setting is off?

my zoom used to save my professional audio settings, and whenever I would log in I would have to do nothing. for the past few months, I now have to switch the setting to on, as it defaults to off. I have a lot of technically challenged students who I... Show more

my zoom used to save my professional audio settings, and whenever I would log in I would have to do nothing. 

for the past few months, I now have to switch the setting to on, as it defaults to off. 

I have a lot of technically challenged students who I have to talk through this process every time and they find it daunting. 

 

Why is this now the default setting? Is there a way of changing this. 

thanks 

 

Katy 


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Zoom throttles my internet speed

For the last 4 months or so, when I use Zoom, it completely obliterates my internet connection, making the video freeze for several minutes at a time. Video meetings are essentially impossible, and since I work remotely as a consultant it has been an... Show more

For the last 4 months or so, when I use Zoom, it completely obliterates my internet connection, making the video freeze for several minutes at a time. Video meetings are essentially impossible, and since I work remotely as a consultant it has been an enormous headache. Within seconds of starting a meeting, I get a notification that my internet is unstable and the audio and video freeze to the point where I have to end the meeting.

 

My typical internet speed is very, very fast: 600-700 mbps download and 300-400 mbps upload. When I use Zoom, the download speed falls to 2-8 mbps and the upload under 1.... I am not exaggerating. In other words, Zoom reduces my connection speed by literally 99%. Turning off the video makes no difference. My internet speed remains throttled even after I close the Zoom meeting. I have to restart my entire computer to get my normal speed back.

 

I have tried removing and reinstalling the app completely and it did nothing to help. I have searched in vain online for help but only found a few other people with the same problem as me, but no solution. I am on a Mac running Sonoma 14.6.1. Zoom is completely updated. I am at the point where I am going to cancel my subscription because the app is functionally unusable.


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recurring meetings

I want to have a monthly zoom meeting/call with a group.

Can I create one meeting and use that same link each month?

Is there a way to send that link to the group automatically each month?

 

Thanks! 

"Sign in to Join this Webinar" when I'm already signed in

I was unable to join a meeting today despite entering the meeting ID and passcode from my own account page, getting a "Sign in to join this webinar" message every time I hit the join button. I have a Chromebook and use Google chrome as my browser. Th... Show more

I was unable to join a meeting today despite entering the meeting ID and passcode from my own account page, getting a "Sign in to join this webinar" message every time I hit the join button.  

 

I have a Chromebook and use Google chrome as my browser. This is the first time I have ever encountered this issue despite using Zoom links from the same company twice a week, every week on the same device. 

 

I then noticed that despite having the "stay signed in" box ticked on my sign-in page, Zoom never keeps me signed in, so I was stuck in a loop of always getting the same message. The host sent me a direct link and I had the same issue:

 

"The host requires authentication on the commercial Zoom platform to join this meeting. Please sign in with a commercial Zoom account to join."  Previously, hitting the sign in hyperlink on this same message automatically signed me in and took me to the meetings no problem.  What's changed? Is there anything I can do in settings to stay signed in. 

 

I now need to use the phone app to access meetings, but this is a temporary measure not usually allowed at work.

 


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Dell 5550 Laptop Camera does not work in Zoom. Works everywhere else, just not Zoom

Dell 5550 Laptop Camera does not work in Zoom. Works everywhere else, just not ZoomWindows 10 22h2 no new updates availableZoom 6.1.0 (41135) Works on TeamsWorks in Camera AppWorks in WebexWorks fine Teams on the web When going to video settings in Z... Show more

Dell 5550 Laptop Camera does not work in Zoom. Works everywhere else, just not Zoom

Windows 10 22h2 no new updates available

Zoom 6.1.0 (41135)

 

Works on Teams

Works in Camera App

Works in Webex

Works fine Teams on the web

 

When going to video settings in Zoom, camera has no activity light and just shows grey box.

"Integrated Webcam" is Shown

 

Uninstalled Zoom completely. Reinstalled it.  Same issue.

 

Uninstalled zoom using "Clean Zoom". reinstalled it. Same issue.

 

Confirmed privacy allow camera/mic settings in windows privacy settings

 

Deleted camera from device manager, rebooted and had it reinstall.. same issue grey box in zoom.

 

Camera works, just not in Zoom


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dual screen options

Experimenting with dual screens.Zoom creates 2 separate windows of content; one seems to be Hollywood Squares of people, the other window seems to be talker (or screen share).That's fine, but zoom is picking the wrong screen for each. Is there a way ... Show more

Experimenting with dual screens.

Zoom creates 2 separate windows of content; one seems to be Hollywood Squares of people, the other window seems to be talker (or screen share).

That's fine, but zoom is picking the wrong screen for each.  Is there a way to change the proper choice?

 

What my ideal is, the focus goes on the bigger screen (usually screen 2), Hollywood Squares stays on the laptop screen (1), and also opens the chat window automatically.  How much of this can I get?  Thanks, ==mwh


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