Voicemails on zoom app become loud

[Amiau]

the zoom app. when i listen to a voicemail it keeps staying on same volume (almost the highest) i can not turn it down. if i do lower the volume on mobile, it goes back up to the same volume when i listen to a new voicemail.

any idea?

[CDRG]

I just noticed that I am experiencing the same issue. I keep my phone on silent and keep the volume low when I do listen to something. Having the voicemail start basically yelling at me with no way to turn it down. It was quite upsetting to discover.