JanfromEarth
Participant
Participant
since ‎2022-10-16
‎2024-11-10

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  • 12 Posts
  • 2 Solutions
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  • 1 Likes received

User Activity

User's mouse stops working when sharing

2024-11-10 01:00 PM
This has happened to, at least, two Zoom calls with different users. They are sharing their screen and mouse icon changes from a pointer. At this point, it no longer works with whatever application they are showing me. The work around has been for me...

Where is the setting to allow users to download clips?

2024-10-24 02:47 PM
I create a lot of clips and I want to allow users to download the clip from the link I provide them. I found the following in the Admin Manual but I do not see the option to allow users to download clips. At the moment, users who try get a "The clip'...

How are you using your iPad for drawing on the whiteboard?

2024-09-16 09:50 AM
I usually use my Mac Mini to run my Zoom meetings but I have a real need to be able to draw on the whiteboard. Using a mouse to do this is like trying to type with mittens and I have an apple pencil for my iPad. My requirements would be to use both t...

Clients cursor becomes drawing arrow

2024-03-27 03:35 PM
I use Zoom to see the client's screen . Twice in the last week with separate clients, their cursor becomes the tool to draw a line and then cannot use the mouse to click on anything. If they stop sharing and start again, the problem goes away but it ...

My floating controls are not on top when screen sharing

2022-12-05 08:10 AM
I am using a Mac Mini. OS Ventura 13.0. This problem started 3 days ago. When I share a screen, the "floating controls" no longer appear on the shared screen. I assume I accidentally hit a series of buttons to uncheck something but I cannot find it. ...
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