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Can not send SMS texts

Hello!I have been using my Zoom phone to send SMS since October 2021. Starting on 2/28, I have not been able to send texts. I am not receiving any error messages, but when I text my personal phone, a friend, etc, the texts are not being received. I c...

SMS tab missing from Zoom phone

I have a user who I have added the SMS feature on their profile. We add the SMS feature by user and I have added their number to an existing campaign. I am able to send the user an SMS message without it being rejected. The tab is still not appearing...

Ashhbc by • Listener
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SMS on Zoom Phone (no direct phone number)

Hello- I recently switched to Zoom phone but im having issues sending SMS (text messages). I am using the desktop app and the SMS tab is saying that im unable to send texts because a direct phone number has not been assigned. The SMS feature has been...

Zoom Phone SMS has stopped working

Our office has been using the Zoom Phone App since last summer. A few weeks ago, one of my colleagues realized her text messaging with external stakeholders stopped working. We checked and found that only two in the office are experiencing this. We p...

NicNic by • Listener
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SMS Campaign rejection error message

My campaign was rejected and now rejected again with the following error:Not finding anything in my searches and not seeing where I can correct this. Upstream CNP declined sharing request for campaign BLABLA. Explanation: The web presence is missing ...

Resolved! New SMS Campaign

Hi, I submitted an SMS campaign request, which has been pending for over 15 days. Why would it be pending this long, and how can I help it along?

Cam-SFP by • Listener
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  • 7 replies
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Desktop Text Messaging - Message Could Not Send

We are experiencing some inconsistencies with text messages going through on the desktop. The user will not be notified that the message did not go through. It simply will not send and will leave the recipient not responded to. Has anyone else had th...