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Sync Zoom Opt In Information over to Salesforce Contact

popmenumegan
Newcomer
Newcomer

‎2025-02-14 11:46 AM

Is it possible to sync the Opt-In/Out Verification status from within Zoom Phone over to a Salesforce contact?

Currently, I only see this status live within he SMS Logs within Phone System Management. 

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KristianN
Explorer
Explorer

‎2025-03-03 10:18 AM

You would have to have some sort of API workflow between the two to handle adding the opt in/out status from Zoom to the Salesforce contact. The API documentation was added recently for the 10DLC component within Zoom. https://developers.zoom.us/docs/api/phone/#tag/sms-campaign

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