cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom crashes on startup

_Simon_
Newcomer
Newcomer

‎2025-03-25 07:50 AM

When I try to start zoom, a white box appears (presumably a broken version of the main menu) then the "Zoom unexpectedly quit" screen shows up.
Zoom was working normally for me until this weekend.
I have tried using CleanZoom to remove zoom completely and reinstall it to no avail.

I'm using an Acer aspire A515-54 series laptop.
My laptop is up to date on windows updates and driver updates
I don't have Powertoys installed
I was messing around with OBS the week before though...

Any ideas on how to solve this issue?

Topics:
0 Likes
4 REPLIES 4

FarioConsulting
Contributor I
Contributor I

‎2025-03-26 08:53 AM

Hi,
Could you try installing the 32-bit version of Zoom instead of the 64-bit version and see if it helps


Harsh
We help businesses with Zoom integrations, customizations and setups
Reach out and learn more on Fario Consulting
0 Likes

_Simon_
Newcomer
Newcomer
In response to FarioConsulting

‎2025-03-30 09:14 AM

It did not help unfortunately

0 Likes

_Simon_
Newcomer
Newcomer
In response to FarioConsulting

‎2025-03-30 08:57 PM

I did try this but it didn't help unfortunately

0 Likes

Ctrl_alt_Deuce
Newcomer
Newcomer

‎2025-03-28 08:35 AM

Experiencing this on several enterprise devices running windows 11 23h2  , zoom 6.4.2 ?  Crashing upon loading and need a fix ASAP