Connecting to zoom with MacOS private relay enabled

[JonathanJoe]

Spent a frustrating few hours trying to get the zoom workplace client able to get a network connection - and missed my music lesson as a result 😞 

After reinstalling the zoom client and trying various network tweaks I stumbled upon the solution which is to disable iCloud + private relay (which routes internet traffic through some Apple proxies I think).

Is this a known feature or bug as all was working until recently.

MacOS 14.5, Zoom Workplace 6.0.11 .

[Brice2]

Not sure if this is a known issue but this also solved my issue and resolved it for 2 others on my network.

Interestingly my home network was working okay but our enterprise network would not allow me to sign in with it enabled.

[CJ81435]

I'm having the same issue. And it just started.

Sequoia 15.5
Workplace 6.5.3

[subseven]

We are also seeing a number of users reporting issues connecting to Zoom when Private Relay is enabled. This also seems to be exacerbated by other DNS-related applications on devices like BloxOne Infoblox Endpoint, but is present on personal (non-enterprise issued) devices as well.

This only started recently, so it seems likely that an update to the way Zoom is doing DNS lookups must have changed recently. It was happening in macOS Sequoia and is also happening in macOS Tahoe.