I have searched and can't find a way to enable external participants to collaborate on a whiteboard template. The box that enables this is not active (light grey - can't click on it to share). I keep getting the message that my organization (I'm the owner and sole administrator) does not allow external participation. Any idea of how I can fix this? Thanks

Hello !

I am trying to change the Default Access Level from "Only Invited Users" to "Anyone" but it is said "Your admin has disabled this setting for your organization". What can I do to change this ?

Many thanks for your help.

Xavier

Hi,

I have a new account that I have set up.  I believe it is a private account with paid Zoom One Pro Annual license, with the paid unlimited whiteboards add on as well.

I am the account owner and only member.  When I try to share a white board with one of my clients after a meeting is done, I get the error "sharing with users from this organization is disabled by your admin"

Well I should be the Admin of my account, right?  But I can't find any settings to do with this anywhere and I am frustrated.  Does anyone have advice on how to enable myself to share my whiteboards with whomever I please?

Thanks.

Hello Palmer,

Thank you for your response but I do not have the possibilities that you show me on your screenshots. I would like to send my 4 screenshots. This way you will be able to understand what is happening on my Zoom. How can I send them to you? Is it possible to speak with someone from the Zoom company directly to resolve the issue. I hope that someone could help me Thank you for your reply.

I'm having trouble with the "new" whiteboard.

1) How do I open a blank/empty whiteboard WITHOUT a template?

2) In the new whiteboard, how do I erase all? I found the eraser but it does not erase everything. I want to be able to completely clear the whiteboard of all previous drawings, lines, etc.

Please help. Thank you.

In the past, I could switch between full screen zoom meeting, and the whiteboard, and what I put not he whiteboard would stay on the whiteboard as I switched back and forth. Now, each time I leave the whiteboard and return the it sets up a new whiteboard.  

I do see that I can select an 'existing whiteboard' and that act of doing that each time as I switch back and forth multiple times during a meeting is an extra step I'd prefer not to take. 

Any helpful thoughts on returning to how it was? 

Hello, I am the sole account holder and administrator. I have the French version of ZOOM ONE PRO – 173 1952 (subscription) and, I paid for Whiteboard (subscription also). I can't collaborate on the whiteboard with my students. I cannot give them permission to write on the whiteboard. My students are spectators (blocked). I can't put them in Editor. Here is the message = you have disabled collaboration with users outside your organization. In (Whiteboard Sharing Default Settings), there is no box to select (Internal users can share with external users) There is no box to select (external users can invite others.) There is only one box available to select (users can share at or below their permission level). Box checked. The setting does not exist (Whiteboard Cloud Settings) The setting does not exist (Allow sharing with users in the same organization and outside your organization) is selected). I have checked (Authorization to share a whiteboard) – All participants I can send you the screen copies Thank you for your reply. I could send yout print screen.

Hellow,

I'm using OneNote as a whiteboard during my Zoom meetings. It works better (it reacts faster when I'm writing or sketching) than Zoom's Whiteboard.

My question is that if I share my screen on my Macbook and connect OneNote from my iPad, the screen share  itself is small. It only covers up a part of my screen on my macbook. 

Anybody knows how I can adjust this so it covers up the full screen?

Thank you!