Zoom Whiteboard
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What is Zoom Whiteboard?

Zoom Whiteboard is an all-in-one virtual workspace tool for hybrid and remote teams that creates a place to share ideas before, during, and after a Zoom Meeting. Explore the Zoom Community's Recent Activity below to join the whiteboard conversation and connect with other members. If you are still looking for support, browse our Zoom Whiteboard support articles or start a new discussion below!

Recent Activity

Whiteboard deleted repeatedly and ends up in the trash

Dear Community, I have been facing this issue for two weeks. All the whiteboards I created were deleted. I recovered some of them, but they were deleted repeatedly. I have updated the Zoom version, as well as my credentials, but the issue persists. W... Show more

Dear Community,

 

I have been facing this issue for two weeks. All the whiteboards I created were deleted. I recovered some of them, but they were deleted repeatedly. I have updated the Zoom version, as well as my credentials, but the issue persists. What could be the reason? 

 

Thank you for your help and time.

 

 


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Annotation pencil defaults to the largest size taking up the whole screen

While in meeting with colleagues I will use the annotation tool to markup drawings and the pencil defaults to the largest size that takes up the entire window. I manually minimize it every time, but it takes a while to minimize to the smallest size f... Show more

While in meeting with colleagues I will use the annotation tool to markup drawings and the pencil defaults to the largest size that takes up the entire window. I manually minimize it every time, but it takes a while to minimize to the smallest size from the largest. I do not use any key shortcuts while using Zoom. It has been time consuming and a little embarrassing to have happen in my meetings with clients.


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Does a template whiteboard link allow users to create their own whiteboards

We are wanting to use Zoom Whiteboards in our online classes and we are hoping that a link from a whiteboard template will create a separate whiteboard for every user and not one where they all collaborate in the same space. Is that possible? We don'... Show more

We are wanting to use Zoom Whiteboards in our online classes and we are hoping that a link from a whiteboard template will create a separate whiteboard for every user and not one where they all collaborate in the same space. Is that possible?

 

We don't want to have to share individually to each student with over 600 students with multiple classes.


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Whiteboard Won't Allow Collaboration

Whiteboard worked fine last week - all those in the meeting could edit the active whiteboard. This morning, only I can (as the owner). I opened it as usual in "collaborating" mode. I've tried creating a new whiteboard. Again, other participants can o... Show more

Whiteboard worked fine last week - all those in the meeting could edit the active whiteboard. This morning, only I can (as the owner). I opened it as usual in "collaborating" mode. I've tried creating a new whiteboard. Again, other participants can only view it, but can't collaborate. I checked to see if there was a Zoom update available. There was, and I installed it. Still have the problem.

 

Help! I need to have this working for a convention next week!


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refund for my whiteboard subscription

I would like to get refund for my whiteboard subscription. I did not intend to subscribe whiteboard when I pay for my professional version of Zoom! But your layout makes whiteboard subscription as default!

Limit to number of editable whiteboards

I am using whiteboards for many of my zoom sessions and wanted to replace jamboards however when I try to create a 4th whiteboard it tells me I can only have 3 editable whiteboards at a time and need to upgrade, however a colleague has the same payme... Show more

I am using whiteboards for many of my zoom sessions and wanted to replace jamboards however when I try to create a 4th whiteboard it tells me I can only have 3 editable whiteboards at a time and need to upgrade, however a colleague has the same payment plan and has 14!  Am I doing something wrong?


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Whiteboard use

I have a group of nine on Zoom. We use the Whiteboard each week; all of sudden they cannot type on the board, just me as I am the originator. Any suggestions?

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Cannot change colour of Pen easily when writing on the whiteboard

With the latest update of Zoom, I am finding it hard to switch between colours when writing on the Whiteboard. In its previous iteration, I could click on the Pen icon, and it would bring up all the default colours. With this latest iteration, even t... Show more

With the latest update of Zoom, I am finding it hard to switch between colours when writing on the Whiteboard.

 

In its previous iteration, I could click on the Pen icon, and it would bring up all the default colours.

 

With this latest iteration, even though I have more colours available, I cannot switch as easily. When I select a colour for the Pen, it remains 'locked' or 'greyed out', and the only way for me to change the colour is to click on another tool (like the symbols tool), then click on the Pen icon again, then choose a new colour.

 

Each time I want to change the colour of the Pen, I have to click on another icon, then re-click on the Pen icon to choose the new colour - making the process of writing on the whiteboard twice as long.

 

Anyone else experienced this issue, and found a solution?


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Resolved! Editable Whiteboards

Hello, I have the pro account and know I have 3 editable whiteboards. How do I refresh those 3 credits? annually? or do I need to erase one of them to be able to edit another one? How does these 3 editable whitboards credits work?Many thanks in advan... Show more

Hello, I have the pro account and know I have 3 editable whiteboards. How do I refresh those 3 credits? annually? or do I need to erase one of them to be able to edit another one? How does these 3 editable whitboards credits work?

Many thanks in advance,

Ani


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Issues with the New Zoom Toolbar in Whiteboard on PC

I am struggling with the updates to Zoom that happened yesterday. I have a PC and use the whiteboard all the time. The new toolbar is now located on the left side. My first issue is that I cant seem to drag it any where else.Secondly, when I click on... Show more

I am struggling with the updates to Zoom that happened yesterday. I have a PC and use the whiteboard all the time.  The new toolbar is now located on the left side. My first issue is that I cant seem to drag it any where else.

Secondly, when I click on the pencil, the option box appears. But the box will not go away. It should disappear when i start drawing but it doesn't. I stopped the "share" and the option box was still on my screen over top of a web page. The only way I could get it to go away was to end the meeting.

 

Also the eraser is SUPER SENSITIVE.  I go to erase something and other items disappear. This is really annoying. I then have to redraw the parts that disappear. Very unprofessional when working with a client. Please fix the eraser issues!

 

I couldn't for the life of me figure out how to submit a ticket. I have the $15.99/month plan so I can't talk to a live representative. If its true that I can submit a ticket, then make it easier to find how to do so. Thank you.


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