Whiteboard Import of PNG | Community
Skip to main content
Newcomer
November 17, 2023
Question

Whiteboard Import of PNG

  • November 17, 2023
  • 1 reply
  • 0 views

Hello,

I am trying to import a simple small PNG into the whiteboard. The instructions on how to do that (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058482) say to use the upload icon which does not show and if it does not show to have the admin enable that feature  

This feature is, however, enabled in my account (screenshot here:) settings. https://www.dropbox.com/scl/fi/aq1466jbworz0bxvilcgm/PastedGraphic-1.png?rlkey=rm07bnw00hbkq0hqmpzhvgr0d&dl=0

 

I still do not see the upload icon in my editing tools, however (screenshot).

https://www.dropbox.com/scl/fi/e4x48khaxjqn7qlb86r8q/PastedGraphic-2.png?rlkey=4dou8hzonnvkcx2f16qdkbv7r&dl=0

 

If I use copy/paste, it would only allow text, but not a PNG.

I am a music educator and am looking for musical notation, the music template offered does not show near the elements I need, but it would work if I could add my own icons.
Thanks for your help!

Ariane 

1 reply

Employee
January 10, 2024

Maybe You would want to turn on "Allow users to upload files to Whiteboard" at  UserSetting / whiteboard / Other Settings