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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Contacts Directory in Zoom

Within contacts there is a Directory portion. I have a company Contacts list under Directory. How can I add contacts to this directory group?

thanks in advance..

ebonc

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Deleting message from chat

How to delete a chat message.

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Chat setting on but not working

Hi! I have all of the basic chat settings on for our account but not able to save the chats or take screenshots of them. For some reason when I am hosting a zoom I can see the chat feature on the host panel, but the attendees do not see the chat opti... Show more

Hi!  I have all of the basic chat settings on for our account but not able to save the chats or take screenshots of them.  For some reason when I am hosting a zoom I can see the chat feature on the host panel, but the attendees do not see the chat option.  And if I send them a chat direct message they do not receive it.  What is going on? What setting could I have missed or do they need to do something on their ends?  Thanks!

 

 


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Translate Chat Messages in a Zoom Meeting

Hello,The instructions on Zoom help page is not clear. How can I translate Chat messages to Spanish? I use Zoom to teach English to Spanish-speaking clients, and sometimes they need a translation of chat messages. How can I configure this so they can... Show more

Hello,

The instructions on Zoom help page is not clear. 

How can I translate Chat messages to Spanish? I use Zoom to teach English to Spanish-speaking clients, and sometimes they need a translation of chat messages. How can I configure this so they can do this in our Zoom Chat box?


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Resolved! Retrieving chat notes after closing the zoom meeting

Help!

I closed a zoom meeting and forgot to save the chat box which had important information in it.

 

Is there any way to get it back?

 

I was the host.

 

Thank you in advance

 

Daniel

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Resolved! Can I change the notification sound?

I see settings for when to receive notifications and whether to play a sound, but I don't see a setting to change what that sound is. Right now it's just the generic system notification sound, but I'd like to change it to be something distinctive. Show more

I see settings for when to receive notifications and whether to play a sound, but I don't see a setting to change what that sound is.  Right now it's just the generic system notification sound, but I'd like to change it to be something distinctive.


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Resolved! Chat message sorting

Hello everyone, maybe y'all got a quick answer for me. I've recently seen the Zoom client start sorting chat messages by the last responses. So if someone answers to a message that isn't the last one, it pushes that message plus all its responses dow... Show more

Hello everyone, maybe y'all got a quick answer for me.

 

I've recently seen the Zoom client start sorting chat messages by the last responses. So if someone answers to a message that isn't the last one, it pushes that message plus all its responses down, breaking the message flow.

 

Anyone know how to turn this off?

 

Regards


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decrypt zoom chat message fails

Dear Community,unfortunately Zoom is not able to decrypt messages form an external contact person. The message shown is (the system has german language) "[Dies ist eine verschlüsselte Nachricht]", (translated) "[This is an encrypted message]".A red e... Show more

Dear Community,

unfortunately Zoom is not able to decrypt messages form an external contact person. The message shown is (the system has german language) "[Dies ist eine verschlüsselte Nachricht]", (translated) "[This is an encrypted message]".

A red exclemation mark ist shown right next to it. Klicking on it shows the following Message (the system has german language) "Die Nachricht wird entschlüsselt, wenn der Entschlüsselungsschlüssel erhältlich ist", (translated) "The message is decrypted when the decryption key is available".

The external contact is not within the same domain but the contact request was accepted form both sides and and the status can be seen.

Does anyone know how to solve this issue and let zoom decrypt the messages in the future? Any hints are highly appreciated. Thank you in advance.


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How to restrict Zoom channel members from seeing each others profiles?

How do I restrict my Zoom channel members from seeing each others profile? I want my channel members to interact with each other in Team Chat on the channel they are members of, but I do not want any of them to be able to contact each other via email... Show more

How do I restrict my Zoom channel members from seeing each others profile? I want my channel members to interact with each other in Team Chat on the channel they are members of, but I do not want any of them to be able to contact each other via email or phone. The problem is that channel members can click on the (...) and find each others contact details like phone number and email address - how do I prevent that? Please help!


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Data Analytics in Human Services- Capella University Group D

Hello all, I'm just testing this feature out as I've not utilized anything but the video features in the past. This appears to be another good place for communicating.

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