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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Screenshot function no longer working in Team Chat

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cann... Show more

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cannot see it on my desktop app. I have looked at every setting I can think of, but I can't figure this out. Anyone know how to fix this? 

 

 


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Old messages deleted

please help me, i was going to check old conversations i had with my friends but messages older than a year have been deleted, even the ones i sent to myself (i used that chat to save things like images) how do i recover them? i tried pressing the "m... Show more

please help me, i was going to check old conversations i had with my friends but messages older than a year have been deleted, even the ones i sent to myself (i used that chat to save things like images) how do i recover them? i tried pressing the "more info" but it just took me to the support page and i cant find a clear answer, i just want my old messages back i always re-read the messages i sent to my old friends because i kinda miss them but now there is nothing at all, im actually going to cry if i cant recover them why does that feature exist and why dont they tell us its there? i would have at least saved the chats but now they're empty


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How do I find out if I'm using the latest version of Zoom?

AI said to click on the profile picture, then client options.  It does not give me client options, though.

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Zoom Icon not displaying number of chat notifications

Hello Community! The Zoom Icon in my task-bar is no longer displaying the number of unread or new chats I have. It was a notification; a red icon with the number of chats hovering over the Zoom Icon. However now the Zoom Icon just blinks when I have ... Show more

Hello Community!

 

The Zoom Icon in my task-bar is no longer displaying the number of unread or new chats I have. It was a notification; a red icon with the number of chats hovering over the Zoom Icon. However now the Zoom Icon just blinks when I have unread or new chat messages and I don't always see it blinking. 

 

1. Suggestions on how to get the number of unread or new chats notification back to hover over the Zoom Icon.

2. Suggestions on other ways to get notified of the number of unread or new chats as they come in.

 

Thank you,

Kelly


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Open Links Other than http In Team Chat

We have several apps that share links to pages and documents that are http: like but are for other apps. Example door://xxxxxxxxxxxxx or cab://yyyyyyyyyyyyyyyyyy. zoom does not recognize these as links and thus we cannot click on them to open. We hav... Show more

We have several apps that share links to pages and documents that are http: like but are for other apps. Example door://xxxxxxxxxxxxx or cab://yyyyyyyyyyyyyyyyyy.  zoom does not recognize these as links and thus we cannot click on them to open.  We have to copy the link and paste it into windows explorer. Is there a way to add prefixes other than http to generate links in the chat?


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Disable GIF autoplay in chat?

Hi,Is there a way to prevent GIFs from autoplaying by default? Sometimes my team goes crazy with them and while that can be fun, it's also distracting, and it's annoying to have to pause all of them one at a time. If not, there should be, please add ... Show more

Hi,

Is there a way to prevent GIFs from autoplaying by default? Sometimes my team goes crazy with them and while that can be fun, it's also distracting, and it's annoying to have to pause all of them one at a time. If not, there should be, please add this as a user settings option.

 

Also, is there a way to minimize or hide them from the chat once I've seen them? That would help a lot with readability and focus.

 

Thanks!


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Unicode for ñ not working

Hello

 

I was tried to input ñ on chat but it just make numbers. I'm using linux mint BTW so I don't know if it's a bug on the linux app or something else entirely.

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recordings

I recorded our Zoom meeting yesterday and it says it was being recorded. After the meeting, it was being downloaded. But I can't find it and there's no evidence now of the recording.

Can anyone help? Thank you. 

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Team Chat | Message reminder not sync after changing time zone

The local time have changed on October 27th.Users have the correct Profile and System time Zone (GMT +1:00) that is working correctly in chat messages but the time of previously scheduled reminders shown as the old GMT+2 format. The workaround looks ... Show more

The local time have changed on October 27th.
Users have the correct Profile and System time Zone (GMT +1:00) that is working correctly in chat messages but the time of previously scheduled reminders shown as the old GMT+2 format.

 

The workaround looks like to re-schedule reminders... but it could be fine for a couple or users but not massive users with same issue.


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Resolved! How long are private chat messages kept on device or elsewhere?

I promise I have tried to search for the answer to this. I can't find a clear answer. There are a few different kinds of chat in Zoom, and a few different settings that control retention. So to be as specific as I can: On my computer in Zoom I have b... Show more

I promise I have tried to search for the answer to this. I can't find a clear answer. There are a few different kinds of chat in Zoom, and a few different settings that control retention. So to be as specific as I can:

 

On my computer in Zoom I have been chatting with people for years. Private encrypted chat. Not a group chat. Not a channel. Not chat in a meeting. Not private chat in a meeting. Advanced chat encryption is enabled at the account level for all users.

 

In several of these chats I can scroll back approximately 10 months ago. Where is this 10 month retention period defined? Can I change this at the account level? (for all my users)

 

Is this chat history stored only on the device? If so how come I can see it on another device? For example on my smartphone I can see the history of these chats that happened on my computer.

 

thanks


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