About three or four weeks ago, an ongoing issue started with Zoom. Whenever I am on a Zoom call, which is usually multiple times a day, my audio and video will disappear for a few seconds and reappear - meaning, I can't see/hear others and they can't see/hear me while this is happening. It will do this several times on a call.

This isn't an issue with internet connection. And I never have to re-enter the meeting, I just have to wait for the window to pop back up. This is usually only a few seconds, but super annoying, as it will often happen when I'm talking or presenting. 

Both Zoom and my OS are fully updated. In fact, I'm wondering if my recent OS update is what triggered this issue, as it seems to have been around the time this issue started showing up.

Anyone else experiencing this? Any fixes for it?

I cant figure out how to change my password, when I get the email to change my password it just says "A request was made to change the password for your account. Because your account admin has disabled signing in with your work email, please click the button below and sing in with one of the other listen methods." However, when I click this link it just signs me in automatically and does not let me change my password.

Over the weekend, we lost at least four of our channels (but not all of them), including one that we use for contact tracing for Covid notifications. We are running v5.11.4 (7185) desktop on Windows 10. The channel administrator did not delete them, and they do not show up when we do a search. We also noticed that some of the staff had to sign in again yesterday morning, although we have no idea if this is related to the missing channels.

Is this a known issue with Zoom, and any ideas on what is causing it?

Any suggestions on how to recover them?