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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Unable to Add Recipients to Trust & Safety Notification

Hi, I am trying to add 2 recipients to the Trust & Safety notification list but when I try to enter their email address under Add Recipient i is not allowed and I am only able to select the Admin email address. Can someone please advise how to do thi... Show more

Hi, I am trying to add 2 recipients to the Trust & Safety notification list but when I try to enter their email address under Add Recipient i is not allowed and I am only able to select the Admin email address.  Can someone please advise how to do this? Thanks.

 


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turn off login notification

For information about the security of the account entry, we found alerts about signing in to it. We will confirm your login attempts from a new browser, location, or device. Now every time you have to look for mail to see the code, how to disable the... Show more

For information about the security of the account entry, we found alerts about signing in to it. We will confirm your login attempts from a new browser, location, or device.

 

Now every time you have to look for mail to see the code, how to disable the check?


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Problems accessing a finished call room

Hi, Yesterday I recorded a 3 hour long call, and in the process of finishing it and in the process of saving the call, the computer restarted because of the heat. When I started it again, I didn't even have the video saved, I couldn't access the room... Show more

Hi,

 

Yesterday I recorded a 3 hour long call, and in the process of finishing it and in the process of saving the call, the computer restarted because of the heat. When I started it again, I didn't even have the video saved, I couldn't access the room of the call, it doesn't appear in the "recordings" section, nor as a room that had existed. I have the paid version of Zoom and the ID of the call, but when I try to enter it, it tells me that it no longer exists.

 

Do you know what I should do?


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Audio deteriorates with time

I am making a twenty minute video to submit as a demo. When I play it back the video is great, the audio starts out great but by ten minutes a bonging sound begins - by 14 minutes I sound like I am underwater. I have turned my speakers way down. Any ... Show more

I am making a twenty minute video to submit as a demo.  When I play it back the video is great, the audio starts out great but by ten minutes a bonging sound begins - by 14 minutes I sound like I am underwater.  I have turned my speakers way down.  Any suggestions?

 


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No filters for you!!!

I have a brand new computer with an excellent video card. When I go to "filters" the only option I have is NONE. Why would that be? I have the latest version of Zoom but the "Zoom Natzi" is saying "no filters for You"! 

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Audible notifications for direct (not group) chat messages

Is there a way to configure the Zoom Chat client to play an audible alert when someone sends a direct chat message to me?  I'm not seeing this option in settings, but I may be looking over something obvious.

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SMS inaccessible

I have a user where SMS is not available.  How can I make this feature available to her?

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Webinar Time Extension

Is there a way to extend the Webinar time even after people have registered? We have one setup for 45 min and I want to ensure if I extend it to an hour, then we will not get kicked off and it won't mess with registration.

Zoom invites

I have received three consecutive Zoom invites from one of our account users but the user has not actually sent the invites. In fact they were not even logged into their account - suggestions as to how this happens or why would be gratefully received... Show more

I have received three consecutive Zoom invites from one of our account users but the user has not actually sent the invites.  In fact they were not even logged into their account - suggestions as to how this happens or why would be gratefully received.  Thanks!

 

 


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Out-of meeting chat

Hi,I always use out-of-meeting chat in zoom on my windows computer but it is not there on my Chromebook. I need to find a way to use out-of meeting chat on my Chromebook because I always find lots of unread messages on my account when I rarely use my... Show more

Hi,

I always use out-of-meeting chat in zoom on my windows computer but it is not there on my Chromebook. I need to find a way to use out-of meeting chat on my Chromebook because I always find lots of unread messages on my account when I rarely use my PC. Does anyone know a way?


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