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Is it at all possible to recover a recording deleted automatically?

mr8150a
Newcomer
Newcomer

I recorded a meeting last month on the 6th, and thought that it downloaded automatically to my windows media player. It turns out that it did not, and I missed the window by a few days and cannot find the recovered file. Is there any possible way to still access this recording?

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @mr8150a,

 

 Please see this Zoom Support article  on recovering Cloud recordings. If it’s not in the Trash area, I’m afraid it’s  gone. 


Ray -- check out the GoodClix website.

Sangy_Arce
Zoom Employee
Zoom Employee

Hi,

 

You can check the deleted recordings under your trash files. 


Deleted recordings stays  within 30 days.

After these 30 days, deleted recording field will move to a permanent deletion state where these files will permanently delete within 24 hours.

After this action is completed, these files can’t be recovered.