I recorded a meeting last month on the 6th, and thought that it downloaded automatically to my windows media player. It turns out that it did not, and I missed the window by a few days and cannot find the recovered file. Is there any possible way to still access this recording?

I am hosting a meeting. I get setup and ready to go and while I am waiting for my attendees, I enter a bunch of messages into the Chat. FIrst Good Morning! Then a bunch of instructions for accessing virtual machines etc. About 5 messages in all - all good stuff to help make the session a success. People start entering and asking me questions which I already wrote answer too. I am like don't you see my messages in the chat? NOPE! None of it? Why? This is so stupid. I can't believe my client switch from Adobe Connect to zoom. Oh right to save money. Well, you get what you paid for. Hopefully, Zoom will fix this mess called Chat.

Good day,

According to the requirements I found:

Image only without a green screen

• Zoom desktop client, version 5.2.0 or higher
• Windows 7, 8, and 10 (64-bit)
• Supported processors 
  • Intel i5
    • 2 cores or higher
    • 3rd generation or higher

It looks to me like I should be able to do this on my computer which shows:

Processor Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)

However, when I try to select it, I get a message that says: "Your device does not support Video Virtual Backgrounds. Learn More" and the link doesn't work.  I'm just trying to pick a picture, or blur and they are all greyed out.

I have Version 5.10.6 (5889) on Windows10

Thank you,

Michelle