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Disable email verification code

Asim
Newcomer
Newcomer

‎2022-09-06 06:28 AM

I have account with 13 user , When they try to login its showing this message :

"To sign-in , Check your email (***) and enter the verification code "

How can I disable it ?

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david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-09-07 04:17 AM

@Asim ,

 

Contact with the support team and ask if they can verify that OTP ( one time password ) is disabled for their account.

 

https://support.zoom.us/hc/en-us/requests/new

Best regards,

Please mark if this solution helped you so that other colleagues can find it!
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