Disable email verification code

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I have account with 13 user , When they try to login its showing this message :

"To sign-in , Check your email (***) and enter the verification code "

How can I disable it ?

31 KB

1 REPLY 1

@Asim ,

Contact with the support team and ask if they can verify that OTP ( one time password ) is disabled for their account.

https://support.zoom.us/hc/en-us/requests/new

Best regards,

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!