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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Team Chat - How to designate an external contact if they share the same email address domain

Can you make a user in the same organization an external user. We have contractors who have been given company email address but we want external user rules to apply when they are in a channel.I am not sure if just adding via the add external contact... Show more

Can you make a user in the same organization an external user. We have contractors who have been given company email address but we want external user rules to apply when they are in a channel.

I am not sure if just adding via the add external contact path makes them an ‘external’ regardless of domain.

If it's possible, please describe how to do it. External contractor email: Jsmith *at mycompany. dot com 

Internal user email: Bdoe *at mycompany dot com 

UsingZoom cloud

* = @

Thanks,

Kevin


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External chat not merging even after adding the contact?

I was chatting with an external contact but after a week later that's when I added that contact.It opened a new chat window after he accepted. Shouldn't it merge or continue with the original chat? Why can't I merge it? It's showing 2 same names in m... Show more

I was chatting with an external contact but after a week later that's when I added that contact.

It opened a new chat window after he accepted. Shouldn't it merge or continue with the original chat? Why can't I merge it? It's showing 2 same names in my Recents. One with his profile picture in it and one with no picture.  I want to keep the original chat but I also want to see his online status which I can't see in the original chat.

 

Is there a way to merge it in just one chat?

 

 

 


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Channel/Group Reports

is there a report or a way to see what channels/groups you are a member of?

 

zoom version 6.2.6

Old chats are not visible after 2 years

I have been using Zoom since 2020 and its the best app that worked for me during my classes and meetups during that time, I used to store messages video clips and every small memories that I had in my personal space to save in zoom (our own chat spac... Show more

I have been using Zoom since 2020 and its the best app that worked for me during my classes and meetups during that time, I used to store messages video clips and every small memories that I had in my personal space to save in zoom (our own chat space). After online classes and everything came to an end I had stopped using Zoom in 2022 and had never used it ever since, but did login to a mobile from a PC. Today I finally logged in to my laptop after 2 years of not using it, just to see all my messages and files that were sent to my personal chats not there, I have never faced this with zoom in all the 3 years of my usage. Was this something that happened after a new update or version release? Is there any way to get all those back?


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Screenshot function no longer working in Team Chat

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cann... Show more

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cannot see it on my desktop app. I have looked at every setting I can think of, but I can't figure this out. Anyone know how to fix this? 

 

 


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Old messages deleted

please help me, i was going to check old conversations i had with my friends but messages older than a year have been deleted, even the ones i sent to myself (i used that chat to save things like images) how do i recover them? i tried pressing the "m... Show more

please help me, i was going to check old conversations i had with my friends but messages older than a year have been deleted, even the ones i sent to myself (i used that chat to save things like images) how do i recover them? i tried pressing the "more info" but it just took me to the support page and i cant find a clear answer, i just want my old messages back i always re-read the messages i sent to my old friends because i kinda miss them but now there is nothing at all, im actually going to cry if i cant recover them why does that feature exist and why dont they tell us its there? i would have at least saved the chats but now they're empty


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How do I find out if I'm using the latest version of Zoom?

AI said to click on the profile picture, then client options.  It does not give me client options, though.

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Zoom Icon not displaying number of chat notifications

Hello Community! The Zoom Icon in my task-bar is no longer displaying the number of unread or new chats I have. It was a notification; a red icon with the number of chats hovering over the Zoom Icon. However now the Zoom Icon just blinks when I have ... Show more

Hello Community!

 

The Zoom Icon in my task-bar is no longer displaying the number of unread or new chats I have. It was a notification; a red icon with the number of chats hovering over the Zoom Icon. However now the Zoom Icon just blinks when I have unread or new chat messages and I don't always see it blinking. 

 

1. Suggestions on how to get the number of unread or new chats notification back to hover over the Zoom Icon.

2. Suggestions on other ways to get notified of the number of unread or new chats as they come in.

 

Thank you,

Kelly


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Open Links Other than http In Team Chat

We have several apps that share links to pages and documents that are http: like but are for other apps. Example door://xxxxxxxxxxxxx or cab://yyyyyyyyyyyyyyyyyy. zoom does not recognize these as links and thus we cannot click on them to open. We hav... Show more

We have several apps that share links to pages and documents that are http: like but are for other apps. Example door://xxxxxxxxxxxxx or cab://yyyyyyyyyyyyyyyyyy.  zoom does not recognize these as links and thus we cannot click on them to open.  We have to copy the link and paste it into windows explorer. Is there a way to add prefixes other than http to generate links in the chat?


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Disable GIF autoplay in chat?

Hi,Is there a way to prevent GIFs from autoplaying by default? Sometimes my team goes crazy with them and while that can be fun, it's also distracting, and it's annoying to have to pause all of them one at a time. If not, there should be, please add ... Show more

Hi,

Is there a way to prevent GIFs from autoplaying by default? Sometimes my team goes crazy with them and while that can be fun, it's also distracting, and it's annoying to have to pause all of them one at a time. If not, there should be, please add this as a user settings option.

 

Also, is there a way to minimize or hide them from the chat once I've seen them? That would help a lot with readability and focus.

 

Thanks!


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