Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Zoom Rooms Command Line Activation Code

We would like to automate our Zoom Rooms digital signage only install. It appears the Zooms Rooms msi won't accept token=XXXXXXXXXXXXXXXX

 

Is there either a way to tell this to the installer or push it into the machine registry after install? 

 

 

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Salas de zoom

Hola, tengo un problema. Hago las salas de zoom con total normalidad como anfitrión y luego llegan los demás CO - anfitriones. Pero a la hora que ya salgo del Zoom y asigno a alguien obviamente para que las salas sigan funcionando, pero mas bien se c... Show more

Hola, tengo un problema. Hago las salas de zoom con total normalidad como anfitrión y luego llegan los demás CO - anfitriones. Pero a la hora que ya salgo del Zoom y asigno a alguien obviamente para que las salas sigan funcionando, pero mas bien se cierran. O los co- anfitriones pierden el estado de coanfitron y ya no tienen control de las salas. Requiero de ayuda urgente por que es mi trabajo. 


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Resolved! zoomroom whiteboard Release 5.11.3

We experience major issue with the whiteboard functionality in the latest zoomroom release 5.11.3. We are a Zoom partner and integrator building zoomrooms for education using a touch board (samsung Flip or Ctouch) to make annotations in the classroom... Show more

We experience major issue with the whiteboard functionality in the latest zoomroom release 5.11.3. We are a Zoom partner and integrator building zoomrooms for education using a touch board (samsung Flip or Ctouch) to make annotations in the classroom and to share this content with remote participants/students. 

What we see is :

1. The functionality of the whiteboard is different when sharing the whiteboard in the zoomroom session compared to not sharing the whiteboard. When the whiteboard is not shared it is possible to move the content with a hand icon, to use additional forms, etc etc. 

When the teacher wants to share that board, some functions dissapear, there are less icons and less possibilities. THis is confusion. 

2. When sharing a whiteboard that has been made on the touchboard, the whiteboard content magnifies and the teacher has to zoom out to see the picture previously made

3. When clicking on the pen symbol and writing on the touchboard it happens that the drawing is selected which prevents to continue to write. Clicking on the pen allows again to write until the selection is trigger again, spontaneous 

 

This behavior is not acceptable for our clients and we are considering to roll back to Release 5.10.

Do you see similar behavior and will those issues be resolved in the next release, hopefully coming soon

 


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Certificates cannot be verified

We recently switched our on-prem Exchange server to Exchange 365. Since then, our Polycom Studio X50 keeps trying to connect to our old mail server. I tried factory resetting and re-enrolling the device into one of our Zoom rooms which didn't help. W... Show more

We recently switched our on-prem Exchange server to Exchange 365.  Since then, our Polycom Studio X50 keeps trying to connect to our old mail server.  I tried factory resetting and re-enrolling the device into one of our Zoom rooms which didn't help.  Where can I make the server change in the admin console?


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Zoom Rooms and wandering Waiting Room

We have zoom rooms at two campuses. An instructor has set up their zoom meeting and scheduled it so it will automatically start. The zoom meeting does put participants into a waiting room. The meeting is between two zoom rooms on both campuses, and o... Show more

We have zoom rooms at two campuses.   An instructor has set up their zoom meeting and scheduled it so it will automatically start.   The zoom meeting does put participants into a waiting room.   The meeting is between two zoom rooms on both campuses, and occassional students who need to connect from home.    The instructor has been in a position on several occassions where the remote non-instructor zoom room site will be required to admit the instructor and the participants in the room with them and their site.     Both campuses are set to permit the  zoom rooms to co-host meetings.    this is the one instance where the instructor is instructing from Site B to Site A, rather than vice versa, and that is immediately after a class teaching from Site A to a different zoom room at Site B.


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Resolved! Room Check-In and Check-Out remains gray

I have reset this function in all hierarchy levels (floor, building, city and country), it means the account setting should affect all rooms.
In some rooms this function is not active and cannot be changed.

 

Jfr_0-1661373669286.png

 

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Getting Digital Signage Content to Display

Hi. I'm trying to help out with getting a display up on our TV using the Zoom app but nothing is appearing when we open the Zoom Rooms program on Windows and connect using the Zoom Controller app.On the Zoom portal we have created a room and linked c... Show more

Hi. I'm trying to help out with getting a display up on our TV using the Zoom app but nothing is appearing when we open the Zoom Rooms program on Windows and connect using the Zoom Controller app.

On the Zoom portal we have created a room and linked content that we want to display to that room. However, when we enter the pairing code on the controller app the TV just shows the Zoom start page.

Is there another code that we need to enter to link the content setup on the portal with the Zoom Rooms program running on our TV?


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Music in Zoom Event Lobby

Is this a feature? Can I add music to the lobby of this zoom event? It's quite boring otherwise.

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'Raised Hand' Feature bug on Zoom Rooms Monitors

We are having an issue in the Zoom meeting rooms where the ‘raised hand’ feature stays showing on the screen in the meeting room after it has been ‘lowered’.On individual’s laptop screens the ‘raised hand’ would not be showing.We were able to replica... Show more

We are having an issue in the Zoom meeting rooms where the ‘raised hand’ feature stays showing on the screen in the meeting room after it has been ‘lowered’.
On individual’s laptop screens the ‘raised hand’ would not be showing.

We were able to replicate the issue.

Also there is a warning message on top of every meeting window about the time left but that shows 1092:00 and it doesn’t count down.

Any suggestions?

Thanks


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Zoom Room: wrong raised hands

We have the following problem: when a person lowers the virtual hand, in zoom rooms it automatically raises the hand of another person. This person has not really raised his hand.This erroneous display of raised hands is only seen in zoom rooms. If a... Show more

We have the following problem: when a person lowers the virtual hand, in zoom rooms it automatically raises the hand of another person. This person has not really raised his hand.
This erroneous display of raised hands is only seen in zoom rooms. If another person is following the meeting from a Zoom Desktop he sees the correct status of the raised hands.
It looks like it's a bug. Anyone else has happened?
The problem can be replicated as many times as you want.


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