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Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!
Hi,
I am configuring a Poly X30 for our CEO. His calendar is not a room resource, the way the calendars for our conference rooms are. What is the best approach to allow him to use the X30 with his Zoom Account and/or calendar?
Thanks
Hi, I am trying to upgrade the Zoom Rooms app on my Poly X series devices. Some of them upgraded to the latest Zoom Room. version 5.11.0 (1553), without issue. However, when I try upgrade some others, the Zoom portal says "Your app is up to date. You are on latest version 5.10.6 (1375)". All of the devices are running Poly OS 3.12.0-366027. How to I get these devices to upgrade to Zoom Rooms 5.11.0? Thanks
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I wanted to pair Zoom app in iPad with Zoom Room like how it is in Android app. Pairing/Controlling Zoom Rooms from mobile app – Zoom Support Pairing with the Zoom Room
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Hi there
Any idea why I am unable to change my Zoom Rooms Account Setting?
I want to enable to NDI and I am also the user and the owner.
Please kindly assist if you have the solution.
Thanks in advance.
We have just purchased Neat-frame devices to use for zoom rooms. I have created a zoom room in room management under Admin in web portal and configured the same However, after successfully pairing the device, when trying to login with the created zoom room, the message always come up stating "You need to configure it in your Web account before you can use it" Although it has been configure correctly and exactly as pre-existing zoom rooms. Can someone please share, any similar hurdle experienced whilst configuring the Neat-Frame device.
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Problem: far end participants experience audio drop outs and extreme gating of near end/conference room microphone. Configuration: Shure MXA910 > Dante > QSC Q-Sys Core 8 Flex > USB > brand new Dell OptiPlex5090 running Zoom Rooms 5.11.3 on Windows 10. At first, we turned off all sound processing from Zoom Rooms to let the Core handle AEC. The issue was first noticed. Then we bypassed all processing in Core and turned it into an expensive Dante-to-USB converter and turned on Zoom processing: same results. Turned off processing on both ends: same results Bypassed Core altogether and used an Audinate Dante-to-USB converter with Zoom Rooms processing turned on: better results but still not acceptable. Turned off Zoom Rooms processing, no change. We have multiple rooms with the same issue. We've also tried downgrading Zoom Rooms versions down to 5.11 and 5.10 but no change. When using the same Shure mic and Core plugged into a MacMini running regular Zoom, this isn't an issue and the audio is great. Windows tests also result in good audio on the Dell PC so the issue lies with Zoom Rooms somewhere. Even with audio processing turned off in Zoom, we can still hear it gating and processing. 1) Is there a way to completely disable Zoom Room's audio processing (even the stuff still operating in the background) so we can let the Core 8 Flex do the work? 2) Does Zoom have a guide that outlines the settings in Zoom Rooms when using an external DSP such as a QSC Core?
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We are trying to use Zoom Room as a sort of recording studio, but the recording quality is not good enough even though we enabled HD and support for 3rd party editing. Is there any way you could capture the signal between the monitors and the PC and record it to a hardrive or even better a NAS or something similar?
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Hi, I am curious if anyone else is experiencing this issue. I'm updating all my iPad controllers from 15.6 to 15.6.1 due to the recent security update from Apple. All of my iPads are enrolled in ZDM. In device management, the option to update is there, but gets stuck on "upgrading" or "installing ". Because of this, I've had to manually update all the iPads myself, but even after they are on 15.6.1, device management does still not show that they are on that version.
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We're using Zoom Rooms with a Mac mini controller, Neat pad tablet, HDMI display and MXL AC-360-Z V2 microphones. The audio is frequently scratchy and distorted from the microphones. Users within the room can hear audio from remote participants, video quality is excellent, just the microphone is giving us inconsistent results. We have another room with a Shure mic that works well. The acoustics in this room weren't good for the Shure so we're trying the MXL. Has anyone else encountered this and/or found a fix? It's frustrating that out of the 3 microphones we've tried to date, only one has worked at all with the Zoom app. (The first one was a Bluetooth speakerphone that also gave us distorted audio.)
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Does Zoom Room Digital Signage not support a wired share? I know ZRDS supports wireless share through share key, but cannot find any documentation that specifically says it supports a wired share. anyone have luck with a wired share using ZRDS?
Our typical setup is magewell capture HDMI and that auto switches in zoom. using zoom rooms this works fine, but I’m not having any luck using ZRDS.
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