Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Controller can't connect Zoom Rooms

Hello,I have Poly X50 and Poly TC8,When I login Zoom Rooms license , X50 can connect Zoom Rooms.But TC8 show the message : This device is not support Independent meeting room schedule.TC8 version : 5.11.3X50 version : 5.11.3What's the problem now ?Th... Show more

Hello,

I have Poly X50 and Poly TC8,

When I login Zoom Rooms license , X50 can connect Zoom Rooms.

But TC8 show the message : This device is not support Independent meeting room schedule.

TC8 version : 5.11.3

X50 version : 5.11.3

What's the problem now ?

Thanks.


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Transcoding error while uploading videos to Digital Signage

While trying to upload videos to digital signage after selecting the video and uploading the same I always receive a "Transcoding Error". This started happening from a couple weeks back, earlier it was working great.

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Auto login not working on Windows 11 Zoom Room PC

Hello. We had been using Windows 10 PCs for our Zoom Rooms and used Sysinternals AutoLogon to add the sign in user to automatically log into the machine. We have moved one of our rooms to a Windows 11 PC and the auto-logon is not working. I know this... Show more

Hello.  We had been using Windows 10 PCs for our Zoom Rooms and used Sysinternals AutoLogon to add the sign in user to automatically log into the machine.  We have moved one of our rooms to a Windows 11 PC and the auto-logon is not working.  I know this is more of a Windows issue than a Zoom issue but I am wondering if anyone else had encountered this problem.


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Invites Stuck in Outlook Outbox

I changed the email on my Zoom account.  When I schedule an invite it gets stuck in my Outlook outbox.

 

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Zoom Room Time Left Clock on Screen

Anyone know how to turn this off?This "Time Left: 1092:00" started showing up on the Zoom room display. I can't find any room or controller settings that explain what this is or how to turn it off. It also doesn't go down in time. It shows up as 1092... Show more

Anyone know how to turn this off?

This "Time Left: 1092:00" started showing up on the Zoom room display. I can't find any room or controller settings that explain what this is or how to turn it off. It also doesn't go down in time. It shows up as 1092 for every meeting.


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Can't start Zoom Room instant meeting

In my zoom room when I try to start an instant meeting a notice comes up saying the host has ended the meeting and the meeting will not start. The room can join other meetings and I can start a meeting from the share button.

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Zoom Rooms Command Line Activation Code

We would like to automate our Zoom Rooms digital signage only install. It appears the Zooms Rooms msi won't accept token=XXXXXXXXXXXXXXXX

 

Is there either a way to tell this to the installer or push it into the machine registry after install? 

 

 

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Salas de zoom

Hola, tengo un problema. Hago las salas de zoom con total normalidad como anfitrión y luego llegan los demás CO - anfitriones. Pero a la hora que ya salgo del Zoom y asigno a alguien obviamente para que las salas sigan funcionando, pero mas bien se c... Show more

Hola, tengo un problema. Hago las salas de zoom con total normalidad como anfitrión y luego llegan los demás CO - anfitriones. Pero a la hora que ya salgo del Zoom y asigno a alguien obviamente para que las salas sigan funcionando, pero mas bien se cierran. O los co- anfitriones pierden el estado de coanfitron y ya no tienen control de las salas. Requiero de ayuda urgente por que es mi trabajo. 


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Resolved! zoomroom whiteboard Release 5.11.3

We experience major issue with the whiteboard functionality in the latest zoomroom release 5.11.3. We are a Zoom partner and integrator building zoomrooms for education using a touch board (samsung Flip or Ctouch) to make annotations in the classroom... Show more

We experience major issue with the whiteboard functionality in the latest zoomroom release 5.11.3. We are a Zoom partner and integrator building zoomrooms for education using a touch board (samsung Flip or Ctouch) to make annotations in the classroom and to share this content with remote participants/students. 

What we see is :

1. The functionality of the whiteboard is different when sharing the whiteboard in the zoomroom session compared to not sharing the whiteboard. When the whiteboard is not shared it is possible to move the content with a hand icon, to use additional forms, etc etc. 

When the teacher wants to share that board, some functions dissapear, there are less icons and less possibilities. THis is confusion. 

2. When sharing a whiteboard that has been made on the touchboard, the whiteboard content magnifies and the teacher has to zoom out to see the picture previously made

3. When clicking on the pen symbol and writing on the touchboard it happens that the drawing is selected which prevents to continue to write. Clicking on the pen allows again to write until the selection is trigger again, spontaneous 

 

This behavior is not acceptable for our clients and we are considering to roll back to Release 5.10.

Do you see similar behavior and will those issues be resolved in the next release, hopefully coming soon

 


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Certificates cannot be verified

We recently switched our on-prem Exchange server to Exchange 365. Since then, our Polycom Studio X50 keeps trying to connect to our old mail server. I tried factory resetting and re-enrolling the device into one of our Zoom rooms which didn't help. W... Show more

We recently switched our on-prem Exchange server to Exchange 365.  Since then, our Polycom Studio X50 keeps trying to connect to our old mail server.  I tried factory resetting and re-enrolling the device into one of our Zoom rooms which didn't help.  Where can I make the server change in the admin console?


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