cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Rooms closed captions are too small

OVA-IT
Explorer
Explorer

The size of closed captions in a meeting using Zoom Rooms is much smaller than the closed captions in a meeting using the Zoom Desktop Client. The attached screenshots display the difference in caption size.

 

In both screenshots I have used the respective closed caption settings to increase the size of captions as much as possible. The problem is simply that the maximum size for closed captions when using Zoom Rooms is significantly smaller than when using the Zoom Desktop Client.

 

This is a major issue for our organization because we have recently purchased multiple Zoom Rooms licenses and completed substantial hardware changes to 3 of our meeting spaces, which now all depend on Zoom Rooms, but are serving an audience that is heavily dependent on the availability (and legibility) of closed captions.

 

We are using Zoom Rooms via an installation of the Zoom Rooms for Conference Rooms and Touchscreen Displays on a Windows computer, and an installation of the Zoom Rooms Controller app on an iPad.

Closed Captions in Zoom Rooms Meeting 2022-10-21 145122.png

Closed Captions in Zoom Standard Meeting 2022-10-21 150040.png

  

0 REPLIES 0