Resolved! zoom rooms app updated failed poly x50 / TC8 touch pad
i have been having issues with updating to the latest zoom app on the tc8 and the x50. i I'm stuck on 5.16.0(3769) on the x50 and 5.16.1 on the tc8. poly device software is current. (4.1.1-386158 & 4.1.1-211267) not sure if this is related or not but i cannot join teams' meetings anymore i just get a white screen. every time i try to update it gets stuck for over 2 hrs. then comes back with update failed. nothing has changed in my environment. when i revert these systems back to poly mode, the same TEAMS meetings connect with no issue. is there something i need to be looking at or is there a way for me to force this update on these devices?
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