Hi, I use Zoom for the practice of telehealth, and have purchased the HIPPA compliant package. I heard on a new report that Zoom is going to have access to private meetings for research purposes.  Is it true that Zoom is going to have access to telehealth sessions with clients?

When we start our Zoom Rooms app on a Mac mini connected to a large-format (maybe 90-inch) Samsung display, we notice that the MacOS dock gets much larger just before the Room Name, Sharing Key and time appear on the screen.  We think the Mac screen resolution is being downscaled, which results in lower-resolution profile pictures and less-than-1080 HD (we have that option on our account) resolution on our meetings and shared screens. Has anyone been able to force Zoom Rooms to keep the native high-resolutions that we seen when we are looking at the Mac desktop on the same screen?  Any ideas please?

Hi!

The changes made on July 22 were astounding.
The new Location Management menu has caused some confusion in our account.

The details are too complex to explain here, but if you are experiencing strange behavior in your Rooms management, the changes made with the addition of the Location Management menu may be affecting you.

Below is a list of relevant support articles.

Customizing centralized location management – Zoom Support

Using Zoom Rooms location hierarchy – Zoom Support

What does  "Watch Status" mean on Calendar Resource page of Cisco/Polycom Rooms Calendar Integration?

I updated the EWS address of my exchange environment and several mailboxes show as synched but the "Watch Status" show as failed and resetting does nothing.  For those mailboxes the calendar information is not making it to the endpoint so I am guessing it has something to do with a setting in Exchange but no idea what that setting may be.

Hello everyone!

I have an account that manages X numbers of Zoom Rooms and I need to share Login Credentials of one in specific for every user that come to that computer.

There's a way to do this?
Like an Scripted archive in the users documents/appdata or some way to share an email/password that logs in just in that Zoom Room

Thanks!

Hi all,

After the update Zoom made early this year, we started deploying this feature in all our Zoom Rooms. While the integration has been smooth with Exchange, we found that rooms that are using untethered iPad controllers don't seem to show the in-meeting controls when in a Teams meeting. All our rooms are using iPads as the controller with a majority wired to the network. A few of them wirelessly connect and using a Luxe mounting solution to allow mobility in some spaces.

I have checked the versions of Zoom room apps, including the iPad iOs versions to check for inconsistencies but are all same. 

Thank you.

Randy