We just changed out our Poly TC8 tap and now the Interop buttons (Google Meet, Teams, Webex) are no longer showing on the tap. I checked the settings in Zoom web and they are still enabled. I rebooted the tap and still nothing except the 3 main Zoom buttons, New Meeting, Join, Share Content. The software version are different. But we don't want to upgrade the version because we bricked the first one we upgraded and had to send that back. The current version on the new tap without the Interop buttons is 3.12.0-210716. The tap with the newer version is 4.1.0-211230.

Is it because the versions are different?

Sidney

Hello, we've been having iPad Mini 5/6s ZDM migration issues lately. We've been doing it globally on several sites until we've ran into a problem. When doing the ZDM migrate the zoom app is not automatically installed to the iPad when it should have. Is there a certain limit that our team is hitting?. We've been doing loads of enrollments too. Could that be an issue that could be effecting zoom? We haven't had this problem until just now. Is there any insight to this.

We've also tried connected the device to ZDM using device management but that still doesn't help. 

Thank you 

We have 4 x Zoom Rooms 

Zoom Room Controller run's on iPad. 3 out of the 4 work fine. These 3 are all running 16.* IOS, however one of them was updated to IOS 17, and this Zoom ROom Controller is not working.

Every time we try to edit settings, for example the microphone or speakers, the Zoom Room Controller app crashes on the iPad and then restarts straight away.

Because of this we are unable to change the microphone settings and the zoom room is not useable.

Has anyone experienced this issue? and knows a fix?

Thanks

Hi, I have a problem. Today I installed a Green Screen in order to get a better and more professional outlook. 

But..... When I tick the box: "I have a Green Screen"  it's not looking good. If I use it without ticking the box, it looks a little better but I have no advantage of my green screen... The first one is with I have a Greenscreen, the second without... Can you help me? 

Cheers Dries

Can a set of slides be shuffled on Digital Signage?  We were using a "Quote of the Day" site URL to list a random quote.  At some point, robots got involved and now the site asks "Are you human?"  Well, I can't answer that.  So, I've decided to curate my own images of leadership quote images, but I'd prefer to not have to go in there daily and change the slide on that playlist.

I've got one specific playlist that shows on our TV's in each of our two facilities, and then I have the "quotes" playlist listed in both facilities after the local playlist.  The quote plays for 15 seconds and then the local playlist starts over.  

I have 32 slides of quotes in a separate folder and would love to see a feature where I can play one randomly selected slide one that playlist for 15 seconds at a time over a 24 hour (or some predetermined) time period.  Then, the next day, the playlist would choose another randomly selected slide from that folder and play it over the next 24 hour period.

Hello,

I was wondering if any of you (Zoom Room administrators) are in need of Zoom Room administration privilege at the room level  within the ZR admin dashboard; this is in addition to the location, building and floor. We have mixed buildings with multiple collaboration spaces "owners/admins" on the same building floor and it looks that the Zoom Room_room level admin privilege is not available. I was wondering if any of you have similar need? Thank you in advance

FYI - I see the current directions are not word for word accurate. I am working on updated directions to add a Aver CAM520 and Huddly L1. I am finding the cameras basically work. The CAM520 does not AutoFrame and the L1 always AutoFrames even after selecting manual mode.