About nielsen_c

nielsen_c · 2024-05-13 09:17 AM

We have an ongoing issue where Zoom meetings on an MTR lose video shortly into the call. All audio and video being sent from the room works, but video into the room from the Zoom call will glitch and eventually go to a black screen. We haven't tested...

nielsen_c · 2024-04-23 10:32 AM

We have a few clients affected by the Microsoft noted issue of Zoom meetings going black after a short while. Microsoft states it is a Zoom issue. Is this accurate, and if so, is there an ETA on a resolution?

nielsen_c · 2024-02-06 09:52 AM

We have a Zoom Room that won't join meetings because the Logitech Tap scheduler linked to the room fails to update from the Zoom Room Portal. Has anyone had this issue previously?

nielsen_c · 2023-10-27 12:22 AM

We are having an issue where in gallery mode everyone's video is fine, until someone speaks. When someone speaks their box in the gallery view is just a grey box. This only happens in the room where the zoom room is and all remote participants do not...

nielsen_c · 2023-11-01 08:36 AM

Thanks for the quick response. It is a Logitech Tap system: TAPZOMBASEINT (TAP Controller 939-001950) TAPZOMBASEINT (INTEL NUC11TNKi5). The OS is: Windows 10.0.17763.1697The Zoom App Version is: 5.15.5 (3049) , 32bit It does appear as though there is...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Zoom Video Loss on MTR

Zoom Black Screen on MTR

Logitech Tap Scheduler Failing To Update via Zoom Rooms Portal

Active Speaker Box Greyed Out

Re: Active Speaker Box Greyed Out

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

AI Companion